Claims Administrator- Short Term Insurance

SUMMARY:
Kloof - Renowned Financial Services Provider in the Kloof area urgently seeks an experienced Short Term Insurance Senior Claims Administrator. Fantastic opportunity to join a leading and long-standing team.

POSITION INFO:
Responsible for collating, processing, and negotiating insurance claims. They will work with policyholders, insurance companies, and other parties to ensure the timely and accurate resolution of claims.

• Receive and review insurance claims
• Sending out, registering and settling claims timeously
• Efficient planning and organization of administration
• Answering telephone calls, emails and corresponding proficiently
• Investigate claims by gathering information from policyholders, witnesses, and other sources.
• Negotiate claim settlements with policyholders, insurance companies, and other parties.
• Communicate with policyholders, agents, and other stakeholders to provide updates on claim status and address questions and concerns.
• Maintain accurate records of claims and related documentation.
• Adhere to company policies and procedures, as well as regulatory requirements.
• Meet or exceed performance standards for quality, productivity, and customer service.

• Matric Non-Negotiable
• Driver's License and own vehicle
• Minimum 10 years of experience in claims administration or claims negotiation in the short-term insurance industry.
• Completed NQF4 Accreditation in Short Term Insurance
• Class of Business: Personal & Commercial Lines
• Motor and Non-Motor Claim experience
• FAIS Compliant
• Proficient in Microsoft Office and other relevant software.
• Ability to work independently and as part of a team.
• Excellent Written and Verbal Communication Skills