Client Manager Finance_Accounting (Remote JHB)

SUMMARY:
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POSITION INFO:

ENVIRONMENT:

A fast-growing provider of cutting-edge Financial Software Solutions in Joburg seeks to fill the role of a Client Manager – someone with a strong finance or accounting background to work directly with clients and support the business growth. In this client-facing role you will combine - finance and accounting knowledge, software implementation and support, client relationship management & product demos and outreach. You will serve as a key point of contact for clients and play a critical role in onboarding, supporting, and retaining them. The successful candidate must be comfortable speaking to clients and running demos, possess a Finance/Accounting Degree (BCom, BAcc or similar) with around 3 years’ experience in finance, accounting, audit, or advisory.

DUTIES:

Client Management & Support -

• Act as a primary point of contact for clients (both local and international).
• Support clients with:
• Lease accounting queries (IFRS 16 / ASC 842 / FRS 102)
• Lease setup, modifications, remeasurements, and reporting
• Assist with implementations, data uploads, and reconciliations.
• Help clients prepare audit-ready outputs and disclosures.

Product Demonstrations & Onboarding –

• Run product demos for prospective clients.
• Explain lease accounting concepts clearly to Finance teams.
• Guide new clients through onboarding and system setup.
• Translate accounting requirements into system functionality.

Relationship Building & Growth –

• Build strong, trusted relationships with clients.
• Assist with client outreach, follow-ups, and renewals.
• Identify upsell opportunities and feedback for product improvement.
• Represent the business professionally with international stakeholders.

Internal Collaboration -

• Work closely with the Founding team on:
• Client feedback
• Product enhancements
• Process improvements
• Help shape how a growing startup delivers client service.

REQUIREMENTS:

Qualifications –

• Finance / Accounting Degree (BCom, BAcc, or similar).
• CA(SA) qualified or completed articles preferred, but not essential.

Experience/Skills –

• ±3 Years’ experience in finance, accounting, audit, or advisory.
• Strong technical grounding in financial accounting and understanding of financial accounting principles.
• Exposure to:
• Financial statements
• IFRS (IFRS 16 experience is a strong advantage)
• Client-facing roles (audit, consulting, advisory, implementation)

ATTRIBUTES:

• Confident communicator - comfortable speaking to clients and running demos.
• Personable, professional, and client focused.
• Quick learner who can grasp new systems and concepts fast.
• Detail-oriented but also commercially minded.
• Comfortable working remotely and independently.
• Interested in being part of a startup environment and growing with the business.