Client Retention Lead

Recruiter:

Paton Personnel

Job Ref:

Lerato & Naomi

Date posted:

Wednesday, February 4, 2026

Location:

Port Elizabeth, South Africa

Salary:

Market-Related

SUMMARY:
Client Retention Lead, Port Elizabeth

POSITION INFO:

An innovative organisation offers an exciting opportunity for a Client Retention Lead to head up a dynamic team, drive member engagement, and minimise cancellations and downgrades. Applicants must have at least three years’ experience in call centre retention or sales management, strong leadership ability, and a passion for motivating performance and continuous improvement. Excellent communication skills, analytical thinking, and expertise in retention strategies are essential for this role. If you thrive in a fast-paced environment and want to make a real impact, now is your opportunity to apply.

Please note that if you do not receive a response within one week of applying, your application has been unsuccessful.Please note that if you do not receive a response within one week of applying, your application has been unsuccessful.

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