Client Service Executive

SUMMARY:
CLIENT SERVICE EXECUTIVE
Gauteng, Roodepoort
R20 000 - R40 000 CTC

Our client in the Specialised Insurance Services in Roodepoort is looking for Client Service Executive to provide a personalised and attentive service to our prospective new policyholders and brokers

POSITION INFO:
Minimum requirements:

• Completed degree, preferably BCom
• Very strong academic results
• Fluent in English and Afrikaans
• Must possess excellent written and verbal communication skills
• Must be proactive, with a positive and friendly attitude
• Must be professional
• Excellent interpersonal and administration skills
• Exceptional client service
• No relevant experience necessary
• Build continuous relationships with clients in order to identify their needs
• Be proactive in providing timely feedback to customers daily
• Engage with clients on any questions they may have regarding the various products and services
• Be diligent in updating the system and database with new information obtained from clients
• Create and maintain client files
• Take responsibility for the renewals of client policies
• Client retention
• Must be solution-orientated and provide resolution to clients in regard to any problems that may arise in relation to their short-term insurance policy