Client and Mitigation Analyst

Recruiter:

Network Recruitment

Job Ref:

BIT005212/RM

Date posted:

Friday, November 28, 2025

Location:

Johannesburg, South Africa

SUMMARY:
Our client is seeking an Intermediate Client Mitigation Analyst to support their risk management and service improvement functions.

POSITION INFO:
Key Responsibilities:

Analyse client data, cases, and trends to identify potential risks or areas of concern
Investigate root causes of client issues and propose mitigation plans
Work closely with operations, compliance, and customer-facing teams to resolve complex cases
Monitor the effectiveness of implemented mitigation strategies
Prepare detailed reports and documentation for internal stakeholders
Ensure adherence to internal controls, policies, and industry regulations
Provide recommendations to improve processes, reduce client risk, and enhance service quality
Support escalated client matters with a risk-focused approach

Job Experience and Key Requirements:

2–4+ years of experience in risk analysis, client operations, compliance, or a related field
Strong analytical and problem-solving abilities
Excellent communication skills and the ability to handle sensitive client situations professionally
Experience working with data analysis tools, dashboards, or case management systems
Strong attention to detail and the ability to manage multiple priorities
Understanding of risk frameworks, operational controls, or compliance processes is an advantage
Ability to collaborate effectively across departments

Desirable Skills:

Experience in financial services, insurance, fintech, or a regulated environment
Exposure to fraud prevention, quality assurance, or dispute resolution
Proficiency with Excel, SQL, or BI tools

For more exciting IT vacancies, visit: />
We also specialise in recruiting for:

Software Developers (Back-End, Front-End, Full Stack)
Mobile Developers
Business & Systems Analysts
Data Scientists & Data Analysts
Big Data Professionals
Cloud Experts
Cybersecurity Specialists

If you have not received feedback within two weeks, please consider your application unsuccessful. Your profile will remain in our database for future opportunities.

For more information, contact:
Rethabile Moloi
Recruitment Researcher

NB! This job is now closed. You can apply for other jobs by uploading your CV.

Similar jobs you might be interested in:

SAS Risk / Quant Analyst (Contractor)
Location: Johannesburg
Salary: Market-related
Specialist credit risk analytics role requiring deep SAS expertise
38 days ago

Head: Sales News & Sport
Location: Johannesburg
Salary:
Our client in a media industry is looking for the Head: Sales News & Sport to grow sustainable the Company revenue and market share through the sale of News & Sportsfocused advertising, sponsorship and associated products, services and solutions across its portfolio of linear television channels and radio stations, digital media assets and the Plus. This will be achieved through leading, i...
1 day ago

Head: Sales Innovation
Location: Johannesburg
Salary:
Our client in a media industry is looking for the Head: Sales Innovation to grow a future-focused portfolio of innovative sales products, services and solutions (PS&S) that contribute to the Company's ongoing relevance in an ever-changing marketplace.Though this, the Innovation Sales Team will contribute to sustaining the Company's future growth (Horizon 2 level) through the exploi...
1 day ago

Transformation and Skills Lead
Location: Centurion
Salary:
We are looking for a skilled Transformation and Skills Lead to drive transformation delivery within client organisations through management of Employment Equity, Skills Development, and Learnership programmes.
2 days ago

Service Desk Engineer
Location: Johannesburg
Salary:
3 days ago

Fast-Track Your Executive Career – Client Risk & Governance Officer
Location: Johannesburg
Salary:
4 days ago

SMI 18057 - Commercial Broker – Short-Term Insurance (Brokerage Experience Essential)
Location: Johannesburg
Salary: Highly negotiable commensurate with experience and qualifications
Commercial Broker – Short-Term Insurance (Brokerage Experience Essential)
1 day ago

PROJECT MANAGER
Location: Bryanston
Salary: Market related
An IT project manager's responsibilities involve the end-to-end management of technology projects.
5 days ago

Group Chief Operating Officer
Location: Johannesburg
Salary:
10 days ago

Security Manager - Estate/Hospitality
Location: Roodepoort
Salary: 540000 Annually
Our client seeks a Security Manager to oversee and manage all security operations within a prestigious residential and hospitality estate. The Security Manager will lead a small team of security guards, manage guarding schedules, ensure a safe and secure environment for residents, guests, staff, and assets, and maintain the highest standards of professionalism and customer service.
10 days ago