Cluster Store Manager

SUMMARY:
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POSITION INFO:

LUXURY CLUSTER STORE MANAGER

Cape Town | Constantia & Somerset Region
R24 000 + Commission

Khula Human Capital is seeking a dynamic, polished, and results-driven Luxury Cluster Store Manager to oversee multiple high-end retail locations within the Constantia and Somerset areas. Must have own car and willing to travel between stores.

This opportunity is ideal for a seasoned retail professional with a passion for luxury brands, exceptional client service, and strong leadership capability.

Minimum Requirements:

• Grade 12 (Matric essential)
• Minimum 4 years’ experience in a luxury retail management role
• Proven track record in sales performance and team leadership
• Own reliable transport
• Willing and able to travel between Constantia and Somerset West
• Impeccable grooming and presentation aligned with luxury standards

Key Responsibilities:

• Oversee daily operations across multiple store locations
• Drive sales targets, KPIs, and profitability
• Lead, motivate, and develop high-performing retail teams
• Deliver an exceptional luxury customer experience at all times
• Manage stock control, merchandising, and visual standards
• Analyse sales reports and implement strategic improvements
• Ensure operational excellence, compliance, and brand alignment
• Handle customer queries and resolve escalations professionally
• Recruit, train, and performance-manage staff
• Maintain strong relationships with clients and stakeholders