Collections Strategy Manager

Recruiter:

Denton Harvey

Job Ref:

JHB000512/CJ

Date posted:

Sunday, March 27, 2022

Location:

Midrand, South Africa

Salary:

1 200 000.00

JOB SUMMARY:
Our Client based in the north is looking for a manager with strong collections strategy experience to join their banking team.

JOB DESCRIPTION:

Key Responsibilities

Collections committee management

Facilitate the scheduling of monthly Payment committee meetings ensuring attendance of key members
Manage the timely preparation, validation, and distribution of relevant Payments pack submissions
Monitor key risk indicators monthly and identify, research, and escalate anomalies
Provide ad hoc analysis as required to support collections and payments pack submissions
Identify and investigate areas of key strategic interest in respect of collections performance(efficiencies)and management

Payments function

Design bespoke collections scorecards that segment and rank order risk. Entails the development, validation, and implementation of collections models. (i.e. activation, contactibility, collections call ranking, striking models etc)
Implement payment strategies and support payment processes within the ambit of PASA and NCR. This includes the successful implementation of Debicheck and any other changes authorised and regulated by the two bodies that may impact the collections policy.
Design data driven risk-based Payment Strategies (i.e. pay date and wage types). Good understanding of the striking platforms, patterns, and portfolio sensitivity towards calendar days. Optimise payments (strike success and cash collected) based on these statistical models. Perform champion/challenger tests and continuously challenge the cost to collect across various collections streams.

Reporting Frameworks

Ensure continuous improvement in the data, set up automated daily and monthly reporting on all key metrics and strategy outcomes
Oversee the stability and availability of the collection’s analytical platform, specifically the collections data mart and access tools
Manage the analysis of ad hoc investigations and provide solutions and recommendations to the business
Facilitate changes to payments policy and procedures based on finding
Refine analytical methodologies and data presentation formats on an ongoing basis
RDARR owner for payments metrics
Stay abreast of industry changes and ensure compliance to changes where necessary
Governance and Adherence by ensuring adherence to all regulatory requirements and maintaining healthy relations with regulators (National Credit Act, Consumer Protection Act, Code of Banking Practice, etc.)

Payment Engine

Manage the implementation and maintenance of new and existing payment processes and changes through the systems (i.e. Payments Engine)
Manage the inter departmental relationship with IT and Credit IT, to ensure that the Payments Engine deploys occur as scheduled
Manage the successful testing and sign off Payment Engines/ Payment System and deploys

Minimum Education

Quantitative major (Bsc, Bcom)

Minimum Experience

5-10 years management experience
5-10 years of Credit & Collections Experience
5-10 years’ experience in credit risk management in a financial institution including

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