Commercial Underwriter (Short-Term Insurance)

SUMMARY:
Our client, a respected and established insurance brokerage based in Newton Park, Port Elizabeth, is seeking to appoint a Commercial Underwriter (Short-Term Insurance) to join their dynamic team.

The successful candidate will be responsible for the administration, underwriting, servicing, and retention of a portfolio of commercial insurance clients.
This role requires a highly organised and detail-oriented insurance professional with a sound understanding of short-term insurance products, policy administration, risk assessment, and claims processes.

The ideal candidate will be client-focused, deadline-driven, and committed to delivering exceptional service while maintaining compliance with industry regulations and company standards.

POSITION INFO:
Requirements: Grade 12 \/ Matric Certificate. Minimum NQF Level 4 qualification in Short-Term Insurance. Class of Business certification (Commercial Lines). RE5 Representative Examination completed. Minimum of 2 years' experience in Commercial Underwriting within the Short-Term Insurance industry. Strong understanding of commercial insurance products and policy structures. Proficient in Microsoft Outlook and Microsoft Office applications. Fully bilingual in Afrikaans and English (verbal and written). Ability to work accurately under pressure and meet strict deadlines. Professional, client-centric approach with strong attention to detail. Advantageous Experience: Candidates with experience working on any of the following insurer and underwriting platforms will be highly advantageous: Santam Old Mutual Insure One Web (OneSure) Discovery Insure Key Responsibilities: Commercial Underwriting Administer and manage a portfolio of commercial insurance policies. Obtain quotations, compare policy benefits, and prepare recommendations for clients. Process new business, renewals, endorsements, cancellations, and policy amendments. Review client risk profiles and ensure appropriate cover is maintained. Liaise with insurers and underwriters regarding policy requirements and risk acceptance. Ensure underwriting activities comply with regulatory and company requirements. Policy Administration Maintain accurate policy records and client documentation. Ensure all policy schedules, endorsements, and correspondence are issued timeously. Monitor renewal dates and proactively engage clients regarding renewals. Process premium adjustments and policy amendments accurately. Maintain high levels of administrative accuracy and compliance. Claims Administration Assist clients with the claims process from notification through to settlement. Gather supporting documentation and liaise with insurers and assessors. Monitor claim progress and provide regular updates to clients. Ensure claims are handled professionally and efficiently to achieve positive client outcomes. Client Relationship Management Build and maintain strong relationships with clients, insurers, and service providers. Provide professional advice and support regarding insurance products and policy cover. Respond promptly to client queries and requests. Identify opportunities to enhance client retention and service delivery. Compliance and Risk Management Ensure compliance with FAIS legislation, FICA requirements, and industry regulations. Maintain accurate client records and supporting documentation. Adhere to company operating standards, service level agreements, and internal procedures. Stay informed of industry developments, product changes, and legislative updates. Please note that should you not receive a response within 2 weeks of applying, you may consider your application unsuccessful.