Commercial Vehicle Parts Sales Executive - Gauteng, Midvaal

SUMMARY:
Reports to: Parts Manager
 
Remuneration: Market Related dependent on skill set, knowledge, and experience
 
Purpose Of The Job:
 
Our client a well-established commercial vehicle dealership is seeking an experienced and customer-focused Commercial Vehicle Parts Sales Executive to join their Parts Department. The successful candidate will be responsible for selling commercial vehicle parts, processing customer orders, maintaining excellent customer service, and achieving departmental sales and gross profit targets. To achieve the company profitability and service delivery objectives while managing productive stock holding required to sustain the expected supply rate.

POSITION INFO:
Responsibilities: Process parts sales orders Achieve Gross Profit objective Identify and supply correct parts to support repair Place orders for parts not in stock Implement solutions for parts not available ex stock or from suppliers Follow up orders to suppliers Feedback to management Feedback to customers Manage and monitor BO Attend relevant training Attending stock take Profitability: Parts Revenue \/ Profitability target Maintain optimum stock holding levels Back-order tracking and ageing Customer Service and Satisfaction: To ensure that all customers are shown the utmost courtesy and consideration To ensure that all parts are in first class condition and suitable for use for which purchased To supply the best service at the shortest possible time to ensure the customers' vehicles have the shortest possible down-time ETA updates must be communicated to internal and external clients before COB the day after parts is ordered All communication\/quotes must be replied to within 1 hour of receiving it Cost Control: To ensure stock is kept in good condition To ensure that stock is only issued in accordance with policy regarding payment or charge To guard against unauthorized withdrawal from stock, in terms of issuing parts without a valid job card number and or without upfront payment of account facilities To make sure that the customer's account is not blocked and\/or in arrears before issuing the parts To control stock in such a manner that losses are kept to a minimum Staff: To assist all company staff in parts identification and, if required, replacements To assist in training new recruits in the parts department Administration: To ensure all paperwork, documentation, requisitions are properly recorded within the stock control system(Pinnacle) To ensure that all credit sales are made to an authorized signatory or approved account To ensure that all parts issues to workshop has a job number before issuing the parts To ensure all accounts invoices are invoiced with an order number if the client works with order numbers To keep all parts catalogues, manufacturers list, etc. updated and tidy Communications: To ensure the Parts Manager is kept aware of stock movement To notify Parts Manager of any difference noted when inspecting incoming goods To maintain good helpful relationships with all customers and their representatives Marketing: To assist if required in any marketing activity as required Finance: To ensure all transactions take place according to company policy To ensure security of all cash received Requirements: Minimum of 2-3years in same or similar role within a truck dealership or parts environment in the Motor industry Matric certificate or equivalent Unendorsed driver's license Target and results driven Persuasive communication Professional telephone etiquette Technical orientation and product knowledge Attention to detail Professional appearance, impact with customers Computer literacy Willingness to work flexible hours\/overtime \/ standby Team player Willingness to comply with given standards, guidelines, procedures and instructions Please note only candidates with the required experience will be contacted and considered. If you are not contacted within 14 days from application, kindly consider your application as unsuccessful. Applications will only be considered from candidates who meet the specified criteria as per the job spec. If you do not meet the requirements, Select Motor Recruitment reserves the right not to respond to your application. Applications should be submitted no later than 1 weeks from advertising.