Commercial Vehicle Workshop Manager - Gauteng, Midvaal

SUMMARY:
Remuneration: Market Related dependent on skill set, knowledge, and experience
 
Purpose Of The Job:
 
Our Client a busy Commercial Vehicle Dealership is looking for a qualified and experienced Commercial Vehicle Service/Workshop Manager to join their Team. The main purpose of this position is to ensure efficient and profitable operation of the Service/Workshop Department by meeting the objectives that cover the operating policies and standards to achieve both high levels of customer satisfaction, retention, and profitability.

POSITION INFO:
Responsibilities:

• Ability to control resources at a level commensurate with profit requirements and enhanced customer relations
• Ability to maximize departmental profitability through the sale of labour and associated products to franchise and non-franchise customers
• People Management: - Supervision of staff, management of performance, discipline and other staff management related functions
• Ability to ensure Service/Workshop Department achieves budget objectives through weekly and monthly monitoring and control of accounts, operating controls and composite figures
• Ability to ensure efficient operation of the Service/Workshop Department through labour utilization, productivity and sales
• Ability to ensure excellence in customer service
• Ability to maintain effective control of expenses through monthly examination of management accounts to ensure expenditure is in line with budgeted labour sales
• Service, maintain, diagnose, problem solve and attend breakdowns on commercial vehicles
• Ensure necessary paperwork is completed timeously

• Matric
• Qualified Diesel technician
• At least 3 years management experience in a dealership commercial vehicle environment, as Service or Workshop Manager
• Exceptionally good technical knowledge of commercial vehicles and management experience
• Fully computer literate