Community Associate - Rosebank

SUMMARY:
Global leaders in the corporate real estate industry providing flexible workplace solutions businesses require the above to support the community management team to build a welcoming and collaborative community environment amongst members.

POSITION INFO:
Minimum requirements for the role:

• The successful candidate must have a matric.
• A public relations / marketing or related qualification is preferred but is not essential.
• Previous experience having worked as a Community Associate / Receptionist / Concierge or related role is preferred.
• Must be able to multi-task and have excellent communication skills as the successful candidate will be liaising with customers.
• Must be able to work as part of a cohesive team building relationships both internally with colleagues and customers.
• Must be computer literate with good MS Office skills.

• Supporting the community management team to build a welcoming and collaborative community environment amongst members supporting the community management team to achieve their goals.
• Building a welcoming and collaborative community environment amongst members through events and building relationships.
• Ensuring that the building is fully operational and processes are running efficiently.
• Conducting pre-move-in meetings with all new accounts to ensure a successful move-in.
• Completing the new member orientation process for all new accounts within the building.
• Conducting building tours set up by the sales team for VIPs or prospective members as needed.
• Conducting tours of the space for potential new members while sharing benefits tailored to their needs.
• Setting up and hosting weekly “social events” that help to create a community within your location and execute “value-driving” events planned by the events team when applicable in the building.
• Distributing all necessary info to promote the event including the creation and posting of weekly events posters and individual event posters.
• Managing the energy in the building ensuring music levels and activations are appropriate to the daypart and occasion.