Complex/Estate Manager

SUMMARY:
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POSITION INFO:

Job Title: Complex/Estate Manager (Onsite)
Location: Muizenberg, Cape Town
Job Type: Full-Time, Onsite
Salary: R18,000 per month

Our client's Homeowners Association is seeking a dedicated and hands-on Complex Manager to become the operational heartbeat of our residential estate. This is more than just a management role—it's a pivotal, resident-facing position where your visibility, proactive approach, and leadership will directly shape a safe, well-maintained, and vibrant living environment.

If you are a practical leader who thrives on solving problems, working alongside a team, and making a tangible difference every day, we want to hear from you.

Key Responsibilities:

• Lead from the Front: Maintain a daily physical presence on the estate, working alongside cleaning and maintenance staff to oversee and assist with tasks.
• Resident Engagement: Serve as the primary point of contact for residents, addressing concerns, maintenance needs, and complaints with professionalism and visible follow-through.
• Operational Excellence: Supervise service providers, ensure work orders are actioned promptly, and verify quality through direct, hands-on inspection.
• Communication & Administration: Record daily operational highlights, report to the HOA board, and maintain transparent communication with residents about improvements or disruptions.
• Community Collaboration: Attend HOA and resident meetings, participate in planning, and help foster a culture of accountability and mutual respect.

The Ideal Candidate:

• Has proven experience in residential or facilities management.
• Possesses strong communication and problem-solving abilities.
• Is proactive, service-oriented, and leads by example.
• Can build trust and work effectively with diverse teams and residents.
• Holds a valid driver's license and has their own vehicle (advantageous).

Suitable candidates will be contacted to arrange an interview.