Compliance Monitoring Specialist

SUMMARY:
We’re Hiring: Compliance Monitoring Specialist

POSITION INFO:
Are you an experienced compliance professional with a sharp eye for detail, a deep understanding of South African insurance regulations, and a passion for protecting customers and businesses alike? This is your opportunity to step into a high-impact role where your expertise will shape compliance excellence.

Role Overview

As the Compliance Monitoring Specialist, you will take ownership of independent, risk-based compliance monitoring activities across our Short-Term and Long-Term Insurance licenses. You’ll oversee contracted Intermediaries and Binder Holders, ensuring strict adherence to South African legislation, including the Insurance Act, FAIS, FICA, POPIA, PPR, TCF, and Prudential Standards.

You will deliver on a Board-approved annual monitoring plan, leverage the Exclaim Risk and Compliance Software, and collaborate closely with stakeholders to manage compliance risks effectively.

Join a company where compliance is a strategic priority, not just a checkbox. Work with a collaborative, high-integrity team that values professionalism, ethics, and adaptability, while shaping our approach to compliance monitoring in a regulated, fast-paced industry.


Key Responsibilities

• Conduct compliance monitoring and risk-based assessments.
• Oversee regulatory compliance across internal teams and third-party providers.
• Manage and monitor Binder Holders and Intermediaries.
• Develop and implement Compliance Risk Management Plans (CRMPs).
• Prepare clear compliance reports and engage with regulators.
• Administer and optimise the Exclaim Risk and Compliance Software.
• Drive training and awareness initiatives.
• Promote Treating Customers Fairly (TCF) and uphold market conduct standards.

• Matric (Grade 12)
• LLB
• RE1 & RE5 (Compliance certification such as CPrac(SA) advantageous)
• Minimum 3 years’ compliance monitoring experience in insurance/financial services, including oversight of Intermediaries, Binder Holders, or Outsourced Providers.
• Proficient in Exclaim or similar compliance software and MS Office Suite.
• Strong understanding of South African insurance legislation and global compliance standards.

• High ethical standards, integrity, and professionalism.
• Attention to detail with a commitment to accuracy.
• Proactive, solution-oriented mindset.
• Independence and objectivity in assessments.
• Collaborative team player with strong customer service orientation.
• Adaptable and committed to ongoing learning.
• Accountability and ownership of responsibilities.