Compliance Officer -Online Gambling/Gaming

SUMMARY:
Compliance Officer- Online iGaming Division

Job Summary:

We are seeking a Compliance Officer responsible for ensuring the company complies with all applicable South African gambling laws, license conditions, and regulatory requirements. This includes overseeing regulatory reporting, anti-money laundering (AML), responsible gambling practices, and internal policy enforcement.

POSITION INFO:
Key Responsibilities:

Regulatory Compliance

• Ensure full compliance with the National Gambling Act, provincial licensing authorities (e.g., Western Cape Gambling & Racing Board), and other applicable regulations.
• Monitor legislative changes and interpret their impact on business operations.
• Maintain updated licenses, and ensure adherence to license conditions and reporting timelines.

• Ensure compliance with FIC Act requirements, including risk-based customer due diligence (CDD), enhanced due diligence (EDD), and sanctions screening.
• Review and approve suspicious transaction reports (STRs) and submit to the Financial Intelligence Centre (FIC) when required.
• Oversee implementation of internal AML frameworks and transaction monitoring systems.

• Implement and monitor responsible gambling tools and procedures in line with SA law and best practices.
• Handle self-exclusion processes and ensure customer-facing messaging is compliant.
• Maintain RG training programs for customer-facing teams.

• Draft, maintain, and enforce internal compliance policies and standard operating procedures.
• Conduct periodic compliance risk assessments and gap analyses.
• Ensure all customer terms, promotions, and product communications are legally compliant.

• Prepare for and support regulatory audits, investigations, and reviews by local authorities.
• Conduct internal audits and compliance reviews across departments.

• Maintain all regulatory filings, licenses, and compliance records in an organised and auditable format.
• Provide monthly/quarterly reports to senior management on compliance risk and key metrics.

• Deliver regular compliance training to staff on AML, RG, and legal obligations.
• Serve as a point of contact for compliance queries from internal departments and regulators.

• Bachelor’s degree in Law, Risk, Business, or related field.
• Minimum 3–5 years’ experience in compliance, preferably in gambling, financial services, or a similarly regulated environment.
• In-depth knowledge of the National Gambling Act, FIC Act, and relevant provincial legislation.
• Strong attention to detail, confidentiality, and ethical judgment.
• Excellent communication, reporting, and interpersonal skills.
• Proficient in MS Office and compliance software (e.g., SEON, ComplyAdvantage, etc.).
• Excellent negotiation, communication, and relationship management skills.
• Data-driven mindset with proficiency in Excel, Google Analytics, or similar tools.
• Fluent in English; knowledge of local South African languages is an advantage
• Familiarity with provincial licensing (e.g., Western Cape Gambling & Racing Board).
• Experience in both mobile and desktop gaming environments.
• Exposure to sportsbook and casino products.