Compliance Supervisor - Retail

Recruiter:

O'Brien Recruitment

Job Ref:

1722886847

Date posted:

Thursday, January 29, 2026

Location:

Cape Town, South Africa

SUMMARY:
-

POSITION INFO:

We are looking for a detail-driven and proactive Compliance Supervisor to support Store Management in ensuring operational excellence and full compliance with company policies and procedures. This role plays a critical part in stock control, risk management, admin accuracy, and overall store governance.

If you love structure, process, and keeping things running like clockwork, this could be the perfect next step in your retail career.

Key Responsibilities

Stock & Inventory Management

Conduct daily stock counts and investigate variances
Manage shrink and waste through strong controls
Oversee Physical Inventory (PI) and cycle counts
Be the regional go-to expert for RFeyed

Shipment, IBT & Logistics

Track and receive shipments, confirm on MIM
Manage IBTs in and out, ensuring full compliance
Follow up on overdue deliveries and transfers

Cash, Refunds & High-Risk Controls

Daily cash-ups and banking reconciliations
Monitor high-risk reports, discounts, overrides & refunds
Enforce fraud detection and control procedures

Admin & Back-Office Compliance

File and manage all daily sales and transaction documents
Reconcile card transactions and manual sales
Manage gift cards, Wi codes, and incident reports

Team & Store Compliance

Enforce daily checks and security procedures
Support audits, SMARTLY deadlines, and compliance training
Assist with regional audits, recalls, and clearance events

Minimum Requirements

? Matric Certificate
? At least 1 year admin experience
? 2+ years retail experience (preferred)

Key Competencies

Strong attention to detail
Results-driven and process-oriented
Excellent planning and organisation skills
Confident communicator
Team player with initiative
Adaptable, resilient, and optimistic

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