System Support Analyst - BI & SQL (Supply Chain / Retail)

Recruiter:

Communicate Recruitment

Job Ref:

CTI006263/DM

Date posted:

Thursday, January 29, 2026

Location:

Cape Town, South Africa

SUMMARY:
If the idea of keeping critical systems running smoothly feels as satisfying as watching a perfectly executed delivery route on a tracking map, then you’ll thrive here. Our client wants someone who loves stability, clarity, and tech that moves things.
Think: SA logistics energy meets a clean, data-driven digital workflow — fast, stable, predictable.

POSITION INFO:

You’ll sit at the centre of the operation — the person who ensures systems don’t crash, data doesn’t drift, and users don’t wait. Expect to:
Maintain the dayâtoâday health of operational and reporting systems
Deliver system development (queries, reports, user tools, interfaces) based on helpdesk requests
Troubleshoot issues, identify root causes, and implement clean, scalable fixes
Provide secondâline support for tracking systems and logistics workflows
Communicate system status updates clearly to internal teams and external partners
Spot opportunities to enhance or reâengineer existing supply chain systems
Work closely with BI vendors, client management, and internal teams to streamline data flow
Contribute to user guides, operational specs and wellâdocumented processes
Participate in query performance tuning and ensure data is flowing accurately, fast and reliably
A role for someone who enjoys turning chaos into order, and systems into smooth, predictable experiences

Skills & Experience:
Strong SQL experience (minimum 2 years)
Experience with SSRS / BI Development Studio
Ability to translate technical concepts for nonâtechnical stakeholders
Clear communicator with strong problem-solving ability
Well-organised, deadline-driven, thrives under shifting priorities
Solid understanding of data structures, algorithms and performance
Commercial awareness + strong people skills

Qualification:
Relevant IT degree/diploma (essential)
Retail/logistics experience (advantageous)

Contact DYLAN MAWONA on dmawona@communicate.co.za or , quoting the Ref: CTI006263.

Connect with us on and Register your CV to create a profile or to view all our Jobs in Information Technology. One of the best Developer Recruitment Agencies in Cape Town.

Let us assist you with your IT careers. For Further C# Developer jobs, C++ Developer jobs, Java Developer jobs, .Net Developer careers, Angular Developer and Full stack developer jobs.

Similar jobs you might be interested in:

System Support Analyst - BI & SQL (Supply Chain / Retail)
Location: Cape Town
Salary:
If the idea of keeping critical systems running smoothly feels as satisfying as watching a perfectly executed delivery route on a tracking map, then you’ll thrive here. Our client wants someone who loves stability, clarity, and tech that moves things.Think: SA logistics energy meets a clean, data-driven digital workflow — fast, stable, predictable.
Today

System Support Analyst
Location: Cape Town
Salary: 400 000 Annually
Hear ye, hear ye! My client seeks a skilled systems support analyst—a master of logic, data, and defensive troubleshooting—to safeguard their systems from bugs, breakdowns, and dark (technical) forces.If you possess at least three years of experience, command sql like a practiced spell, and can restore order when systems fall into chaos, then your talents may be exactly what we seek.
10 days ago

Stock Administrator
Location: Cape Town
Salary: 12000 Monthly
Stock Administrator – KraaifonteinFood Manufacturing | Stock Control / AdministrationFull-time | On-siteOur client is a well-established food manufacturing company based in Kraaifontein, supplying customers nationwide. They are seeking a detail-oriented Stock Administrator to support the Business analyst with full stock administration, reporting, and stock control processes across the busine...
Today

Stock Administrator
Location: Kraaifontein
Salary: Market related Monthly
STOCK CONTROL ADMINISTRATORCape Town (Kraaifontein): My client, well-established company specialising in premium consumer goods is seeking a Stock Administrator to join their team.
Today

Head Office Accountant / Analyst (Newly Qualified CA(SA))
Location: Cape Town
Salary:
Take Your CA(SA) Title Out of the Slow Lane - Step into Head Office Impact.
1 day ago

Senior Business Analyst
Location: Cape Town
Salary: R80k - 100k per month
We are seeking a Senior Business analyst to join our team in Cape Town, contract, onsite.
2 days ago

Finance Process Analyst
Location: Cape Town
Salary: R450 000.00 Annually
Stratlab – Where Talent Meets Its People.We connect brilliant minds with companies that actually get them. Serious about growth, light on the drama. We’re currently looking for a Finance Process analyst, ideal for someone who thrives in high-impact, cross-functional environments and is passionate about improving how finance operates at scale.At Stratlab, we focus on culture fit, long-t...
3 days ago

ServiceNow Managed Service Analyst
Location: Cape Town
Salary: 0
Our client is looking for a ServiceNow Managed Service analyst to join their team in Cape Town
3 days ago

Head Office Accountant / Analyst (Newly Qualified CA(SA))
Location: Cape Town
Salary:
Ready to move out of first gear and into head office horsepower? If you’re a newly qualified CA(SA) who didn’t survive articles just to reconcile the same schedules forever, this role puts you where the action is, analysing, interrogating and influencing decisions that actually move the business forward!
4 days ago

Business Analyst
Location: Cape Town
Salary:
8 days ago