Compute Systems Engineer

SUMMARY:
The Compute Systems Engineer contributes to the delivery and evolution of systems by deploying, monitoring, upgrading, diagnosing and fault-finding and restoring, applying systems engineering practices, supporting deployments, participating in infrastructure planning, and helping ensure systems remain aligned with SRE requirements.

POSITION INFO:
JOB DESCRIPTION

• Install, implement and maintain computing systems and infrastructure
• Monitor the infrastructure in place
• Contribute to infrastructure planning and system integration efforts
• Assist in performance tuning and reliability improvements
• Apply basic automation and scripting to improve operations
• Support containerized environments and cloud infrastructure
• Collaborate with cross-functional teams and contribute to documentation and knowledge sharing

• National Diploma in Information Technology, Computer Science, Software Engineering, Information Systems, Electronic Engineering or equivalent qualifications coupled with 7 years experience
• BTech/BSc in Information Technology, Computer Science, Software Engineering, Information Systems, Electronic Engineering or equivalent qualifications coupled with 6 years experience
• BENG/MTech in Information Technology, Computer Science, Software Engineering, Information Systems, Electronic Engineering or equivalent qualifications coupled with 4 years experience
• MENG in Information Technology, Computer Science, Software Engineering, Information Systems, Electronic Engineering or equivalent qualifications coupled with 3 years' experience
• PhD in Information Technology, Computer Science, Software Engineering, Information Systems, Electronic Engineering or equivalent qualifications coupled with 1 years' experience.

• Experience working in data centres or server rooms/environments
• Experience working with server installations, monitoring and diagnoses
• Experience with hardware upgrades and repairs
• Experience working with Operating Systems, IAAS tools
• Experience in asset management practices, including maintaining asset registers, system and architectural mapping, warranty and service tracking, and related tools/processes.
• Basic experience with computer networks
• Basic experience withing with SANs and storage systems
• Experience working in international teams or initiatives that intersect with data platforms, storage, networking, and systems engineering domains.
• Hands-on experience in infrastructure design and automation, distributed systems, observability, CI/CD, container orchestration (e.g. Kubernetes), DevOps/SRE practices and cloud-native technologies (advantageous)

• Strong understanding of systems engineering principles, including performance optimization and fault tolerance.
• Hands-on experience monitoring, diagnosing, and repairing (break/fix) various OEM hardware, including HPE, Dell, and Super Micro systems.
• Skilled in managing and maintaining component and spare inventories, as well as tools and workspaces for system assembly.
• Proven experience working with service levels (SLAs) and an understanding of operational frameworks such as Site Reliability Engineering (SRE), ITIL, and COBIT.
• Proficient in remote-first infrastructure management and monitoring.
• Working knowledge of networking fundamentals, including cabling and basic diagnostic procedures.
• Familiarity with containerized environments (Docker, Podman), orchestration platforms (Kubernetes, Helm), and container runtime architectures (e.g., CRI).
• Knowledge in infrastructure-as-code and CI/CD methodologies, utilizing tools such as GitLab CI, Ansible, and Terraform.
• Sound knowledge of IT security principles, especially regarding change management, physical and logical access control.
• Awareness and adherence to Health and Safety standards and best practices.

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