Control Room Supervisor

Recruiter:

Bidvest Protea Coin

Job Ref:

JHB000342/Orati

Date posted:

Thursday, August 14, 2025

Location:

Cape Town, South Africa

SUMMARY:
Internal Vacancy exists for Control Room Supervisor in the Guarding Division, Cape Town.

The suitable candidate’s main responsibilities and duties include, but are not limited to, the following:

POSITION INFO:

Coordinate all activities performed by the Controllers in the Regional CR
Ensure that the CR is prepared to coordinate emergency related procedures and take control of emergency situations
Client liaison
Manage the CR function and staff effectively
Efficient administration of control room records and reports
Constantly research and develop new systems
Monitoring of Video analytics
Expert knowledge of control room systems i.e Fire Alarms, Intrusion, Parcel systems tracking
Perform IR functions
Daily, Weekly & Monthly Reports, Ciims

Preferred qualifications/attributes/skills:

Ensure comms means are serviceable to receive and instruct on incidents.
Derive trends from reported incidents or risk related activities and present in user friendly report formats.
Ensure that all risk reduction elements (CCTV, Alarms, fences, fires systems, guarding, response, procedures, equipment, etc.) are functioning
Ensure that the CR is prepared to coordinate all emergency related procedures and take overall control of emergency situations
Ensure Daily site coverage
General duties and responsibilities
Minimum 5 years working experience in a Control Room environment
Control Room & Guarding supervisory/operations experience essential
Coordinate the activities performed by the Controllers in the Region C
Available After Hours

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