Control Room Supervisor

SUMMARY:
Internal Vacancy exists for a Control Room Supervisor in the Guarding Division based in Momentum, Cape Town. 
    
The suitable candidate’s main responsibilities and duties include, but are not limited to, the following: 

POSITION INFO:

• Coordinate all activities performed by the Controllers in the Regional CR
• Ensure that the CR is prepared to coordinate emergency related procedures and take control of emergency situations 
• Client liaison 
• Manage the CR function and staff effectively 
• Efficient administration of control room records and reports 
• Constantly research and develop new systems 
• Monitoring of Video analytics  
• Expert knowledge of control room systems i.e Fire Alarms, Intrusion, Parcel systems tracking
• Perform IR functions
• Daily, Weekly & Monthly Reports, Ciims 

• Ensure comms means are serviceable to receive and instruct on incidents. 
• Derive trends from reported incidents or risk related activities and present in user friendly report formats. 
• Ensure that all risk reduction elements (CCTV, Alarms, fences, fires systems, guarding, response, procedures, equipment, etc.) are functioning 
• Ensure that the CR is prepared to coordinate all emergency related procedures and take overall control of emergency situations 
• Ensure Daily site coverage
• General duties and responsibilities 
• Minimum 5 years working experience in a Control Room environment 
• Control Room & Guarding supervisory/operations experience essential 
• Coordinate the activities performed by the Controllers in the Region CR
• Available After Hours
• Clean criminal record