Corporate Conference Coordinator

SUMMARY:
Location: Krugersdorp, Gauteng
 
Position Overview
 
An opportunity has become available within the company for an experienced and reliable Corporate Conference Coordinator, who will ensure all the planning and coordination is correctly executed, ensure that conference rooms are set up and all admin related work is up to date.

POSITION INFO:
Duties and Responsibilities

• Respond to inquiries daily, efficiently quoting clients and providing fast turnaround
• Follow up daily on enquiries and converting enquiries into sales.
• Updating of daily stats report, statuses of bookings & enquiries
• Manage & update client information on RDV and Keap daily
• Yield Management and identify slow dates/ open dates or weeks.
• Assist clients and update any requests and planning of teambuilding and other outsourced activities.
• Liaise with external Sales agents in the industry.
• Conduct site visits and entertain clients at breakfasts & lunches.
• Cold calling to past and new clients
• Attend conference expos & workshops where required.
• Attend functions & meetings relevant to the industry.
• Prepare corporate gift bags and information packs.
• Manage the corporate booking dairy.
• Prepare function sheets, draw up floor plans, and communicate with the different internal & external teams/departments.
• Capture rooming lists and make changes where necessary.
• Participate in Product Development.
• Chasing deposits/payments.
• Meet and greet clients while on site and check in regularly, solve any problems.
• Competitor analysis & monitor trends
• Attend Operations & sales meetings.

• Very strong administrative skills. (spelling, grammar, excel & reporting)
• Strong sales skills and sales driven.
• Strong planning and organizational skills.
• Strong communication and interpersonal abilities
• Be able to keep up with a fast-paced environment and meet deadlines.
• Possess a friendly and welcoming approach, always.
• Excellent in English – reading, writing, and speaking.
• Sound knowledge of how to use Rendezvous, Room Master, Dineplan & Keap.
• Ability to stay calm during difficult situations or in a very busy environment.
• Team player who can work efficiently and effectively towards achieving the end goal i.e., Sales, Yielding and Client Satisfaction.
• Self-disciplined, consistent, and motivated.
• Maintains a high service standards of a luxury hotel environment
• High standards of dress and presentation.

• Grade 12
• An accredited certificate or diploma in hospitality or similar will be beneficial.
• 2-5 years’ experience in the hospitality function, corporate coordination, and sales industry.
• Computer literacy - Microsoft outlook, word and excel.
• Experience in Hotel Systems i.e. Rendezvous, Room Master, Dineplan & Keap will be advantageous