Counter Sales Clerk

SUMMARY:
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POSITION INFO:

JOB DESCRIPTION

The Real Steel department currently has a vacancy for a motivated, professional and organized Counter Sales Clerk to join their team. The position requires an efficient individual who is able to work in a fast-paced environment and to meet strict deadlines.

• Taking telephonic orders, processing orders and following through to the delivery stage
• Contacting customers for orders and specials
• Checking market for pricing structures
• Assisting customers in the shop and at the sales counter
• Data capture and general admin duties
• Handling of cash
• Assisting with quarterly stock takes
• Assisting in other areas should the need arise
• All administrative duties related to inventory control

QUALIFYING EXPERIENCE

• Minimum Grade 12 or equivalent
• Counter-sales experience in hardware/ retail environment
• Computer proficiency; packages required: MS Word, Excel
• Ability to process data quickly and accurately
• Able to work neatly and clearly when capturing data and filing electronically
• Able to liaise professionally with customers, suppliers & colleagues
• Ability to work independently as well as in a team
• Excellent telephone manner
• Knowledge of wide variety of steel, hardware and security products

QUALIFYING ATTRIBUTES

• Verbal and written communication skills
• Ability to work under pressure
• Customer service orientation
• Ability to organise and plan carefully
• Attention to detail and accuracy
• Hardworking
• Strong sense of integrity
• Honest and reliable

The successful applicant will be subject to background checks including credit, criminal and polygraph testing.

Other Information:

Job title:          Counter Sales Clerk

Reporting to:   Divisional Director - Finance

Job type:          Permanent Role

Standard hours:  07h30–17h00: Monday – Thursday

                            07h30–16h00: Friday

May be required to work overtime as per operational requirements