Country Manager

SUMMARY:
You will lead the execution of strategies, policies, and initiatives that drive business growth, profitability, and operational excellence in line with the BU’s expectations.

POSITION INFO:

This role is responsible for strengthening brand presence, embedding a people-first culture, and delivering results across Operations, Finance, HR, Training, and Stakeholder Management. You will be a proven leader with strong commercial acumen, outstanding people development skills, and the ability to drive sustainable growth and expand operations.

Qualifications

• A tertiary degree in Business, Marketing, or Finance is essential
• Postgraduate qualification (MBA) is highly regarded

Experience

• Minimum 10 years in senior Operations/Sales leadership with direct accountability for sales, profit, and people management
• Strong exposure to retail, service, or multi-outlet industries preferred
• Proven track record in talent development and achieving results through people

Key Responsibilities

• Provide strategic leadership as part of the Operations Leadership Team
• Oversee operational planning, policy development, and day-to-day management
• Drive supply chain execution, restaurant development, and expansion projects
• Lead HR strategy, workforce planning, and talent development with a focus on local capability
• Partner with Finance to ensure disciplined financial planning and management
• Develop and execute marketing, consumer engagement, and brand-building strategies
• Monitor and mitigate operational and organisational risks