Country Operations Manager (Zimbabwe)

SUMMARY:

An established LPG Bottling Plant in Harare is seeking a strong Country Operations Manager to oversee the day-to-day operations and personnel of the bottling plant, by adhering to safety regulations, optimising production processes, and maintaining quality standards, ensuring efficient and safe production, storage, and distribution of LPG.

POSITION INFO:

Minimum requirements for the role:

• Must have a tertiary qualification in Engineering or related
• Minimum 8 years’ experience in the field of LPG – bottling plant operations, maintenance or installation is essential
• Strong knowledge of safety regulations, quality standards, and industry best practices related to LPG handling and bottling will be required
• Must have knowledge of fuel conversions and onsite installations
• Excellent leadership, communication, and interpersonal skills, with the ability to effectively manage and motivate a diverse workforce are important for this role
• Must have solid analytical and problem-solving abilities, with a focus on continuous improvement and operational excellence.
• Must be proficient in computerized systems for production planning, inventory management, and data analysis.
• Must reside in Zimbabwe or be willing to relocate from neighbouring countries to Harare at own expense

• Coordinating and overseeing all activities within the LPG bottling plant to ensure smooth operations.
• Developing and implementing operational policies, procedures, and workflows to optimize efficiency and productivity.
• Monitoring production schedules, inventory levels, and equipment maintenance to meet customer demand and regulatory requirements.
• Ensuring compliance with all safety regulations, industry standards, and environmental guidelines.
• Implementing and enforcing safety protocols, and conducting regular inspections and audits to identify and address potential hazards.
• Liaising with regulatory agencies to maintain necessary certifications and permits.
• Implementing quality control measures to maintain plant quality and consistency.
• Monitoring refilling processes, conducting quality inspections, and implementing corrective actions as needed.
• Recruiting, training, and supervising plant staff, including operators, technicians, and support personnel.
• Conducting performance evaluations, providing feedback, and identifying training needs to develop a skilled and motivated workforce.
• Developing annual operating budgets and managing expenses to ensure cost-effective operations.
• Identifying opportunities for cost reduction, process optimization, and efficiency improvements.
• Monitoring key performance indicators (KPIs) and financial metrics to track plant performance and profitability.
• Collaborating with sales and marketing teams to understand customer requirements and preferences.
• Ensuring timely and accurate order fulfilment to maintain customer satisfaction and loyalty.
• Addressing customer inquiries, concerns, and complaints in a prompt and professional manner.