Credit Controller Supervisor

SUMMARY:
Our client is an expert Solutions Partner that provides customized employee solutions for all business sectors.

POSITION INFO:
Role: Credit Controller Supervisor

Purpose of the Role: Oversee credit control activities, lead a team and drive process improvement to minimize credit risk and optimize accounts receivable.

Location: Riverhorse Valley Durban

Industry: Temporary Employment Services

Start Date: Immediate


Qualification and Experience:

• Matric
• Tertiary - Relevant degree
• Minimum 3–7 Years in Credit Control: Preferably within TES, staffing, or service-based industries.
• Portfolio Management: Experience managing high-value debtor books (often exceeding R30 million), with 30-day or shorter payment terms.
• Client Engagement: Proven track record of handling escalated queries, negotiating payment plans, and maintaining strong client relationships.
• ERP & Accounting Systems: Proficiency in systems: Sage, SAP, or Accpac
• A clear criminal and credit record.

Technical & Analytical Skills

• Advanced Excel: Pivot tables, VLOOKUPs, and data analysis for debtor trends.
• Automation & Process Improvement: Identifying inefficiencies and implementing tech-driven solutions to streamline collections.
• Reconciliations: Strong ability to reconcile complex accounts.

Soft Skills

• Team Leadership: Mentoring junior credit controllers, setting KPIs, and driving performance.
• Communication: Clear, assertive, and diplomatic—essential for client negotiations and internal reporting.
• Problem-Solving: Quick thinking in resolving disputes, identifying root causes of delayed payments, and proposing actionable solutions.
• Resilience & Tenacity: Ability to thrive under pressure and maintain professionalism in challenging debtor situations

Core Knowledge & Expertise:

• Credit Risk Assessment: Ability to evaluate client creditworthiness, set credit limits, and monitor exposure.
• TES Industry Acumen: Understanding of TES billing cycles, client contracts, and labour-related financial nuances (e.g., wage reimbursements, statutory deductions).
• Debt Recovery Strategies: Skilled in proactive collections, dispute resolution, and legal escalation procedures.
• Compliance & Legislation: Familiarity with South African labour laws, BCEA, LRA, and POPIA as they relate to credit control and client data.
• Financial Reporting: Competence in preparing aged debt reports, cash flow forecasts, and debtor performance dashboards for senior management.
• All other related duties

We are committed to locating the ideal job for you, so we kindly advise against paying for this service. There are no costs associated with securing employment with us.

 

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