Creditors Clerk

SUMMARY:
Are you analytical, detail-oriented, and passionate about finance? Calling all immediately available Creditors Clerks!!!

POSITION INFO:
A reputable short-term insurance company is seeking a meticulous and driven Creditors Clerk to join their finance team. This role is essential to ensuring timely and accurate payments by reconciling statements, resolving discrepancies, and maintaining excellent relationships with our valued service providers.

As a Creditors Clerk, you will responsible for the following:

• Daily Responsibilities:
  • Reconcile service provider (SP) statements with the age analysis using Evolution and company-specific reconciliation templates.
  • Upload SP statements and reconciliations to the correct profiles in CCA.
  • Accurately allocate each case within reconciliations to ensure full alignment with Evolution and SP documentation.
  • Collaborate with the Call Centre Finance Team to investigate and resolve outstanding queries.
  • Maintain accurate digital filing on the W:Drive and CCA, using proper document naming conventions.
  • Provide clear, detailed feedback to SPs after reconciliations.
  • Communicate with SPs to resolve ongoing or historical issues.
  • Escalate unresolved issues to the Creditors Team Leader.
  • Respond to incoming calls, emails, and voicemails within 15 minutes.
  • Submit a daily work report to the Creditors Team Leader.
• Weekly Responsibilities:
  • Follow up with SPs for any outstanding statements.
  • Complete weekly reconciliations for key rural service providers.
  • Attend all scheduled team meetings.
• Monthly Responsibilities:
  • Reconcile the top 100 SP accounts by the 20th of each month.
  • Ensure that all queries are resolved in time to avoid payment delays.
• Creditor Communication:
  • Respond to SP queries and complaints within 48 hours.
  • Maintain professional and courteous communication to strengthen supplier relationships.

• Matric/Grade 12 (Certificate required).
• Proven experience as a Creditors Clerk or in a similar role.
• Strong knowledge of accounting systems and financial reporting.
• Excellent communication skills and ability to build strong customer relationships.
• High attention to detail with strong problem-solving skills.
• Proficiency in MS Excel (including macros, lookups, and pivot tables).