Crew

SUMMARY:
Crew

POSITION INFO:

Job Introduction

IZI South Africa is seeking to fill a vacancy at its Upington branch for the position of Crew Member.

Main Purpose of the Role

This role is responsible for the collection and delivery of client consignments, as well as the loading of trucks destined for clients. It involves verifying all necessary equipment and completing paperwork using electronic scanning devices. The successful candidate will ensure consignments are accurately received from the Vault, correctly segregated, and securely stowed onboard in compliance with company policies, standard operating procedures, and directives.

Performance Standards

• Delivery of Valuables to Customers

• Adhere to all relevant procedures and ensure the correct security devices are utilised to guarantee the safe transport of consignments at all times.

• Conduct all deliveries with professionalism, reflecting the values of IZI.

• Accurately complete scanning and documentation for record-keeping and audit purposes.

• Maintain the safety and security of customer assets as their responsible custodian.

• Ensure all deposit slips issued by the bank are delivered promptly to customers.

• Delivery of Consignments to Vault (Branch-Based)

• Complete all handover documentation accurately, utilising electronic devices to scan consignments.

• Deliver consignments according to the planned schedule, consistently meeting service level agreements.

• Maintain cleanliness and organisation of the crew compartment and Vault at all times.

• Scanning the Environment for Potential Threats (Suspicious Vehicles and Persons)

• Remain vigilant at all times and promptly report any suspicious vehicles or activities to the Control Room.

• Identify optimal tactical positions to provide cover for oneself and others, ensuring clear lines of sight and safe exit from the vehicle upon the driver’s instruction.

• Assess and select the safest tactical route from the vehicle to the client collection or delivery point before disembarking, following the driver’s instructions.

• Enter and exit the vehicle using tactical procedures to maintain security.

• Conduct ongoing surveillance en route to detect any potential threats.

Health & Safety

• Embrace a culture of “Safety First”

• Adhering to company Health and Safety Procedures and not only isolated to vehicle safety

• Do not expose self, vehicle, assets and crew to any risks

• Do not expose any member of the public or customers at risk

• Participate in safety forums at the branch level

• Reporting of all safety incidents to the Control Room and ensure that an OB number is obtained

• Attend safety education and refresher programmes

• Comply with ALL safety policies and procedures in the workplace

• Wear protective clothing (bulletproof vests) at ALL times in the performance of one's duties (this includes any Secure environment)

• Obey any reasonable instruction/duties issued by branch management

Minimum Requirements

• Minimum of one year’s experience in Cash In Transit operations

• PSIRA Grade C Certification

• Cash In Transit Certification

• SAPS Firearm Competency for Handgun Certificate

• Statement of Results report from Professional Firearms Trainers Council (PFTC) or Safety and Security Sector Education and Training Authority (SASSETA) for Firearm with Business purposes

• No credit record

• No criminal record

• May not be a registered as a director of any company / business

• Ability to perform under pressure and manage time effectively

• Coaching and mentoring skills

• Excellent communication skills

• Customer-focused approach

• Strong problem-solving and decision-making abilities

• Report writing proficiency

• Risk and security management expertise

• Team leadership capabilities

• Technologically proficient

• High standards of professionalism and work ethic

New applicants must avail themselves for a pre-shooting assessment and OBET training which is a 4 day long course)

Medical confirmation required will be at own cost

No transport or accommodation is paid by IZI South Africa.

 

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