Customer Assistant

A position has arisen for a Customer operative to work within our busy Customer Services Centre team.
Being a Customer Assistant is about being approachable, knowledgeable and helpful. You’ll need the energy and positive outlook to be at your best while on your feet all day, helping customers get the very most from their experience. You will be flexible, in the work you do and the hours you work, to help give our customers the best experience we can.

Above all though, it’ll be your personal attention that customers will remember when they talk to you – so bring along bagfuls of friendly enthusiasm and you won’t go far wrong.

Duties and responsibilities:
Providing a high level of customer care as the primary point of contact in matters relating to the day-to-day operation of the Customer Services Centre.
Handling customers’ service requests and inquiries, in a courteous, timely and professional manner, working flexibly and in effective conjunction with the relevant support service staff.
Able to work tight deadlines, managing and prioritizing time effectively