Customer Care

Recruiter:

Signa Opportunity

Job Ref:

JHB000932/SMO

Date posted:

Thursday, April 16, 2026

Location:

Pretoria, South Africa

SUMMARY:
Signa Opportunity
is recruiting unemployed youth for quality workplace experience through the Youth Employment Service (YES) initiative.

About the YES Initiative
The initiative was launched by the President in 2018 and is a partnership with the government and labour department to collectively devise a national plan to build economic pathways for South Africa’s youth by creating workplace opportunities for South African youth over a period of 12 months.

Position: Customer Care

Stipend: R6500

Location: Pretoria (Mamelodi east)

POSITION INFO:
About the role We are looking for a friendly, energetic, and reliable Customer Care Assistant to join our team. This is an entry-level role ideal for someone who enjoys helping people, communicating clearly, and creating a great customer experience. You will be the first point of contact for customers, assisting with inquiries, resolving issues, and ensuring clients feel valued and supported throughout their journey. Responsibilities: Respond to customer inquiries via WhatsApp, phone, email, and social media. Assist customers with product\/service information and pricing. Capture customer details accurately (name, contact info, requirements). Handle customer complaints professionally and escalate when needed. Follow up with customers on quotes, orders, and feedback. Maintain a positive and helpful attitude in all interactions. Work closely with the sales and production teams to ensure smooth service delivery. Keep records of customer interactions and update systems. Minimum Requirements South African Unemployed youth between the ages of 18 and 34. Must not have participated on the YES programme before. Matric. Basic computer skills (Microsoft Office, email, internet). Good communication skills (English required; additional languages are a plus). Strong interpersonal and problem-solving skills. Willingness to learn and grow in a fast-paced environment. Please consider your application unsuccessful when you have not heard from the Signa Opportunity team within two weeks of submitting your application.

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