Customer Care Consultant

SUMMARY:
This is a front-line position for a top-notch Customer Care Consultant who can interact with high- value clients comfortably.

POSITION INFO:

We are recruiting for a front-line Customer Care professional who is highly professional. You can comfortably deal face-to-face with high-value/VIP clients and guests. Your professional attitude and manner are what we are looking for. This position is in the Centre of Cape Town city, suitable candidates need to be able to work 08h00 - 17h00 Monday to Friday and get to work on time.

Requirements and Duties:

• Matric
• Relevant work experience within Front-Line / Customer Service / Corporate space
• Ability to provide timely and effective assistance to clients, leading to higher levels of satisfaction.
• Ability to address and resolve issues promptly making sure that the customers feel valued and supported
• Excellent communication skills - both written and verbal
• Present yourself professionally - well put together
• Computer literate - MS Outlook / Teams
• Previous work experience in meeting and greeting clients face to face, assisting and directing them to various spaces and meetings within the company.
• Ability to schedule various boardrooms, meetings and other staff logistics ie park bays, visits, arrange car washes and more.
• Organise tea/coffee and refreshments for meetings.
• Communicate with different teams regarding various meeting requests.
• Strong work ethic
• High sense of Confidentiality
• Ability to think out of the box and work on your own, delivering 5* results
• Strong administration skills
• Ability to work well within a team and also enjoys responsibility working on your own
• Energetic and professional - also enjoys working in a professional, organised space.

If this sounds like you, we would like to hear from you. Forward your CV and suitable candidates will be contacted directly by our team to discuss your CV and skillset. Thank You.