Customer Experience Design Manager – Cape Town – R900k

Recruiter:

Paton Personnel

Job Ref:

Salona / Robyn

Date posted:

Saturday, July 30, 2022

Location:

CapeTown, South Africa

Salary:

R900 000

JOB SUMMARY:
Team up with leading brand Financial Services and take responsibility for guiding the implementation of the Experience Design (ED) framework, methodology and principles in alignment to the overarching Customer Experience strategy.

JOB DESCRIPTION:

Solve customer experience problems holistically, by understanding customer behaviours across the customer journey, applying Design Thinking principles, Consumer Behaviour insights and Journey Management skills and experience.

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