Customer Insights and Experience Manager

Recruiter:

Raindrop Human Capital

Job Ref:

SEAMAN

Date posted:

Friday, July 9, 2021

Location:

Johannesburg, South Africa

Salary:

Annual

SUMMARY:
To work with all departments to identify opportunities to improve, provide trend analysis, and develop our customer insights and customer experience strategy.

POSITION INFO:

Education:

(Preferable) Degree/Diploma in Marketing or Business Management or equivalent from recognized Tertiary institution

Other Skills, Knowledge & Experience:

5+ years’ experience in the ICT sector
Knowledge and experience in Telecommunications industry
Previous Management Experience
Ability to market and sell the product/service portfolio
In-depth understanding of the current market trends and competitors in the market and associated segment
Understanding of ICT market and technologies
Basic Financial Accounting (CAPEX, OPEX, TCO, NPV etc.)
Value proposition development and management experience.
Customer Experience Methodology
Customer Lifecycle Methodology
PDLC (Product Development Life Cycle) experience
Strategic Thinking
Process Mapping Methodology
Digital & Online experience
Understanding of Business processes
Understanding of business systems

NB! This job is now closed. You can apply for other jobs by uploading your CV.

Similar jobs you might be interested in:

Head of Digital Marketing | Sandton
Location: Sandton, Gauteng
Salary: market related
Head of Digital Marketing | Sandton
Today

Senior Digital Marketing Manager | Sandton
Location: Sandton, Gauteng
Salary: market related
Senior Digital Marketing manager | Sandton
Today

Financial Manager
Location: Johannesburg
Salary: Market Related Annually
Ready to lead the financial strategy of a growing logistics business?
2 days ago

Social Media Coordinator
Location: Krugersdorp
Salary:
We are looking for a Social Media Coordinator based in Krugersdorp, Gauteng.
2 days ago

Loyalty & Rewards Manager
Location: Krugersdorp
Salary: R100 000
Our client is looking for a Loyalty & Rewards manager based in Krugersdorp, Gauteng.
2 days ago

Client Services Manager
Location: Johannesburg
Salary:
A fantastic opportunity for a client-focused professional to manage endâtoâend customer relationships, ensure service excellence, and support SaaS-based solutions in a fast-paced environment.
2 days ago

Insights Analyst
Location: Midrand
Salary:
We are looking for a highly skilled Senior Analytics & insights Specialist with a strong blend of technical capability, commercial thinking, and the ability to turn data into operationalized, businessâready solutions.
2 days ago

Head of Digital Marketing
Location: Dainfern, Gauteng
Salary: Market Related
Head of Digital Marketing
2 days ago

Senior Digital Marketing Manager
Location: Dainfern, Gauteng
Salary: Market Related
Senior Digital Marketing manager
2 days ago

Digital Marketing and Social Media Assistant
Location: Johannesburg
Salary:
A dynamic South African import, marketing, and distribution company is seeking a creative and proactive Digital Marketing & Social Media Assistant who is passionate about social media and growing brands online. Join a fast-paced team and apply now to take your digital marketing career to the next level!
3 days ago

Customer Insights and Experience Manager

Similar jobs you might be interested in:

Create a free job alert for Customer Insights and Experience Manager in Johannesburg