Customer Insights and Experience Manager

Recruiter:

Raindrop Human Capital

Job Ref:

SEAMAN

Date posted:

Friday, July 9, 2021

Location:

Johannesburg, South Africa

Salary:

Annual

SUMMARY:
To work with all departments to identify opportunities to improve, provide trend analysis, and develop our customer insights and customer experience strategy.

POSITION INFO:

Education:

(Preferable) Degree/Diploma in Marketing or Business Management or equivalent from recognized Tertiary institution

Other Skills, Knowledge & Experience:

5+ years’ experience in the ICT sector
Knowledge and experience in Telecommunications industry
Previous Management Experience
Ability to market and sell the product/service portfolio
In-depth understanding of the current market trends and competitors in the market and associated segment
Understanding of ICT market and technologies
Basic Financial Accounting (CAPEX, OPEX, TCO, NPV etc.)
Value proposition development and management experience.
Customer Experience Methodology
Customer Lifecycle Methodology
PDLC (Product Development Life Cycle) experience
Strategic Thinking
Process Mapping Methodology
Digital & Online experience
Understanding of Business processes
Understanding of business systems

NB! This job is now closed. You can apply for other jobs by uploading your CV.

Similar jobs you might be interested in:

Digital Marketing Manager
Location: Johannesburg
Salary:
Our client is looking for a commercially minded, creative, and data-driven Digital Marketing Specialist to join their growing team.
Today

BI Analyst
Location: Johannesburg
Salary:
If you’re a BI Analyst who doesn’t want to just report on data but challenge it, interrogate it, and turn it into real business decisions, this is the role for you
Today

Finance Manager
Location: Johannesburg
Salary: 1200000 Annually
Ready to step beyond the numbers? Join a high-growth, technology-driven business where finance drives strategy, operations, and innovation.
Today

Automotive Product & Demand Planning Manager (Aftermarket) - Gauteng, Johannesburg
Location: Johannesburg
Salary:
Remuneration: Competitive Salary Purpose Of The Job:An exciting opportunity is available with a well-established leader in the Independent Automotive Aftermarket for an experienced Product manager / Demand Planner. This role is ideally suited to a commercially minded professional who thrives in a fast-paced environment and enjoys balancing product management, procurement, supplier relations, ...
Today

EIM Data Analyst Discovery & Profiling
Location: Pretoria
Salary:
1 day ago

Senior Performance Marketing Manager
Location: Johannesburg
Salary:
1 day ago

Sourcing Manager
Location: Johannesburg
Salary: Monthly
A leading pharmaceutical company is looking for a Sourcing manager to join their team. This position is based in Johannesburg North.
1 day ago

Product & Business Development Manager â Urology, Hysteroscopic Solutions
Location: Johannesburg
Salary: Monthly
Exciting opportunity exists for a Product & Business Development manager – Urology, Hysteroscopic Solutions for a leading medical company.
2 days ago

Regional Category Manager Animal Resilience and Feed Integrity - MEA
Location: South Africa
Salary: Market Related
A well-established global leader in the production and supply of nutritional solutions for the animal feed industry is seeking a Regional Category manager to own the end-to-end strategy and commercial execution for a portfolio of health nutritional additives and mycotoxin management solutions across the MEA region. The successful candidate will drive revenue growth, market penetration, and categor...
2 days ago

Commercial Finance Director
Location: Johannesburg
Salary: R1.8 mill pa CTC
Commercial Finance Director - Midrand
2 days ago

Customer Insights and Experience Manager

Similar jobs you might be interested in:

Create a free job alert for Customer Insights and Experience Manager in Johannesburg