Customer Relationship Management Specialist

Recruiter:

Profession Hub

Job Ref:

2790004365

Date posted:

Thursday, May 8, 2025

Location:

Johannesburg, South Africa

SUMMARY:
-

POSITION INFO:

A Customer Relationship Management Specialist role involves daily client engagement to strengthen customer relationships and ensure outstanding service delivery. We are looking for a passionate, self-driven, and detail-oriented team player dedicated to customer success. The role involves nurturing existing client relationships and identifying new business opportunities by implementing strategic initiatives.

Location: Bryanston

Responsibilities:

Serve as the main point of contact for key account stakeholders
Build and maintain strong advisory relationships with clients, customer stakeholders, and internal teams
Prepare and deliver accurate monthly, quarterly, and annual sales forecasts

Requirements:

Previous short-term insurance experience is advantageous
Bachelor’s degree or equivalent experience in Business
Minimum of 3 years’ relevant work experience
Proficiency in Microsoft Office (Outlook, Excel, Word, PowerPoint, etc.)
Strong written and verbal communication skills
Required documents: ID, 3 months’ payslips, Matric Certificate, Degree or Diploma with transcripts, and a letter confirming own transport and availability to work Monday to Friday, 8am–5pm
This role is office-based

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