Customer Relationship Manager

Recruiter:

First Degree Recruitment

Job Ref:

572505285

Date posted:

Sunday, February 6, 2022

Location:

Johannesburg, South Africa

JOB SUMMARY:
-

JOB DESCRIPTION:

Vacancy: Customer relationship manager

Duties:

Build and maintaining profitable relationships with key customers.
Oversee the relationship with customers handled by the team.
Resolve customer complaints quickly and efficiently.
Keep customers updated on the latest products in order to increase sales.
Expand the customer base by upselling and cross-selling.
Understand key customer individual needs and addressing these.
Meet with managers in the organization to plan strategically.
Conduct business reviews using CRM programs.

Requirements:

A minimum of 3 years’ experience as Customer relationship manager
Excellent interpersonal and communication skills.
Proficient in all Microsoft applications.
Must be fully bilingual and fluent in Afrikaans
Maintain a positive attitude focused on customer satisfaction.
A bachelor’s degree or related qualification
Willing to travel to meet with clients

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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