Customer Relationship Officer

 

Recruiter:

Headhunters

Job Ref:

826408399

Date posted:

Monday, May 9, 2022

Location:

Durban, South Africa


JOB SUMMARY:
-

JOB DESCRIPTION:

Our client based in Durban is currently looking to employ a Customer Relationship Officer.

Purpose of the position:

  • To drive sales and deliver excellent customer experience.

Requirements:

  • Computer literate – Excel, Word, Outlook
  • Good command of English language
  • Good interpersonal skills, effective communication and selling skills, problem solving, ability to build and maintain great working relationships.
  • Attention to detail, focus, self-disciplined, self-managed and strong work ethic
  • Minimum qualification: Grade 12

 

Responsibilities:

SALES:

  • To drive sales through regular telephonic contact, sales and required service levels of specific key accounts.
  • To ensure turnover achievement by soliciting sales.
  • To process orders and placement thereof with the relevant suppliers.

 

MEMBER MANAGEMENT:

  • To ensure all requests, queries, and other opportunities from members, suppliers and other internal divisions are dealt with efficiently.
  • To ensure the timely dissemination of critical information.
  • To ensure the service and different value-added services we offer our members are delivered in an excellent manner.

 

SALES ADMINISTRATION:

  • To manage and negotiate the deal request process.
  • To complete the required administration and controls efficiently and accurately.
  • Process all orders on the system according to the Company standard

 

Please consider your application unsuccessful should you not receive a response within 2 weeks of applying.

 

NB! This job is now closed. You can apply for other jobs by uploading your CV.



 

 

 

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