Customer Services & Sales Industrial Engineer

Recruiter:

Time Personnel

Job Ref:

CPT002163/Del

Date posted:

Tuesday, June 21, 2022

Location:

Paarden Eiland, South Africa

Salary:

40000

JOB SUMMARY:
Are you a qualified Industrial Engineer, Maintenance Engineer, Process Engineer or Asset Management Consultant who has sales and customer experience in the engineering industrial sector?

Our International Client a leading supplier of technologies, technical and consultancy services requires your expertise to drive business into Sub-Saharan Africa (SSA) building strong customer relationships with their clients production plant requirements.

This position involves travel and training will be given in Germany.

JOB DESCRIPTION:

REQUIREMENTS

Preferably industrial experience will be required with a suitable qualification as an Industrial Engineer, Maintenance Engineer, Process Engineer or Asset Management Consultant
Commercial/technical qualification, technical specialist, business economist ,technician/master craftsman
English (spoken and written), French advantageous (clients in North Africa)
Basic open-mindedness and sales affinity
Experience in B2B sales of service products and solutions
Confident appearance, strength in communication and presentation, persuasiveness
Negotiation skills and negotiating power
Knowledge of asset management / maintenance concepts, industrial supply chain concepts and the relevant optimization approaches
Open-mindedness towards modern IT topics and digitalization
Strong business skills
Foreign trade knowledge and knowledge of foreign markets
Sufficient knowledge of contract law to be able to conclude contracts and adapt contract templates
Solid knowledge of MS Office applications (Outlook, PowerPoint, Excel, Word)

DUTIES

Sell services products solutions and work out additional potential with customers
Build strong customer relationship and maintain relationships
Proactively and reactively advise customers on the operation and modernization of their installed base.
Regularly visit customers' production plants and headquarters to maintain excellent customer relationships
Internalize customers' strategy and derive acquisition opportunities
Create client development plans and lead their implementation
Development and acquisition of solutions in the areas of spare parts supply chain, maintenance, modernization, training
Preparing, negotiating and closing business transactions
Assisting in the monitoring of contractually agreed performance levels
Regularly plan and track incoming orders Services
Take over tasks of an account manager if necessary
Responsible for the incoming Services orders, agreeing KPI’s, order intake, profitability, quotation volume, quotation success rate etc.
Ensure customer satisfaction, loyalty and retention
Responsible for the customer order and its transfer to the order management
Extensive travel to various countries where needed

Salary: R dependent on experience

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