Customer Services

SUMMARY:
As Customer Services you are in the fore front of the business and in daily contact with new and existing customers telephonically, as well as supporting the Sales team. This position requires a technically minded, high energy driven individual,  experienced in  customer service / internal sales. Position is based in Gauteng, Meadowdale.

POSITION INFO:
Responsibilities includes but not limited to:

• Customer & External Sales Support.
• Receiving orders from customers by telephone and e-mail.
• Processing of orders and following up to ensure timely delivery.
• Assist customers and resolve customer queries.
• Provide an internal support function to external sales representatives.
• Checking and following up on outstanding back orders.
• General office duties.
• Liaising with the warehouse and dispatch regarding deliveries.
• Attending all necessary meetings.

• Grade 12 (Matric)
• 1-2 years’ experience within an Sales or Internal sales environment. Experience within the electrical motors industry will be an advantage.
• Must be PC literate with working knowledge of Microsoft Office.
• Accounting Literacy.

• Service orientated.
• Excellent communication skills, proficient in the English Language Written and Oral, must be able to legibly read and write reports.
• Eagerness to learn about our products.
• Must be able to work under pressure and meet deadlines to ensure customer commitments are met.
• Strong motivational and interpersonal skills.
• Strong Administration skills.
• Responsive
• Ethical
• Reliable
• Accurate
• Proven track record.
• Works well under pressure.
• Own transport to & from work

• Basic Salary R240 000.00 to R300 000.00 annually
• Pension Fund 10.8% company contribution and 7.2%
• Medical aid 50% Employee and Employer Contributions