Customer Services Clerk

An opportunity has arisen for a suitably qualified and experienced Customer Services Clerk/ Administrator to fill an existing vacancy based in Pietermaritzburg

The required competencies include:

• Matric
• A high level of relevant computer literacy
• Internal sales experience
• Working knowledge of production and logistics

• Strong administrative and organizational skills

• Good interpersonal and communication (verbal and written) skills coupled with a strong numeracy acumen
• A passion for customer service
• A polite and professional demeanour
• An exceptionally strong team player

• The ability to prioritize, use own initiative and discretion within the scope of the position

• The ability to interact across all levels of the organisation
• The ability to work well under pressure

The core responsibilities of the position include:

• Provide back-up and internal support for customers and sales managers
• Process customer orders
• Follow-up on back orders
• Co-ordinate and expedite urgent orders
• Check stock availability
• Attend daily production meetings
• Needs to be easily accessible by the sales team members at all times
• Coordinate communication between various departments, schedule meetings, distribute reports and keep all parties informed of general business operations and metal movement

Please apply directly online if you meet the requirements. Kindly note if you do not hear back from a consultant within 5 to 10 days of your application, please consider yourself unsuccessful this time around. Please also be advised that our consultants receive hundreds of applications daily - it is impossible to reply to everyone - thus only suitable candidates will be contacted for the role. We appreciate your understanding