Customer Services Repair Senior

Recruiter:

Execustaff Recruiting Services

Job Ref:

JHB000184/Jano

Date posted:

Monday, January 26, 2026

Location:

Johannesburg, South Africa

Salary:

Market - Related

SUMMARY:
Under the general direction of the Workshop Manager, responsible for performing various administrative sales related tasks on a day-to-day basis. Position objective is to take ownership in the running of the day-to-day Repairs and Calibration related administrative operations, ensuring that relevant documents are completed in a satisfactory way, and that they comply with work instructions.

POSITION INFO:
Main Responsibilities

Oversee and ensure the bellow is followed
Generating Job Cards (Local / Export /Distributors)
Generating Quotations (Local / Export / Distributors)
Generating Sales orders (Local / Export / Distributors
Generating costing sheets (Local / Export / Distributors)
Calculating freight costs (Local / Export / Distributors)
Offer a professional service and update clients on existing orders
Liaising with suppliers
Customer Service Reports
Follow-ups with customers
Accounts queries â Income in advance for Export & Local clients.
Follow-up on Purchase Orders â e-mail, whatsapp, teams, skype and phone call
Report back, in detail, to customers
Report back to customers, daily, on Quotation and order status
Maintain and update one drive sheets and folders.
Customer discounts
Loyalty signed agreements
Weights and dimensions
Freight charges
Maintain and update Work Instructions
Import clearance of transport containers
Analyse Summary of SAP History and feedback to Manager
Retention of customers
Forecast & Planning
Open Job card reports

Minimum Requirements

Grade 12
Minimum 3â5 years of experience in customer service or repair coordination.
Dyna Supervisory Certificate
Business Admin Diploma / Certificate
DGR Cat 6 Certificate

Similar jobs you might be interested in:

Customer Services Repair Senior
Location: Johannesburg
Salary: Market - Related
Under the general direction of the Workshop Manager, responsible for performing various administrative sales related tasks on a day-to-day basis. Position objective is to take ownership in the running of the day-to-day repairs and Calibration related administrative operations, ensuring that relevant documents are completed in a satisfactory way, and that they comply with work instructions.
3 days ago

Customer Services Consultant
Location: Vereeniging, Gauteng
Salary: Weekly
Agents
70 days ago

Internal Sales / Customer Services Administrator - Polymer / Plastic Manufacturing
Location: Johannesburg
Salary: Monthly
A well-known international polymer / plastic manufacturer and distributor requires the above to responsible for managing customer enquiries, process orders, coordinating sales administration, providing customer service, and act as a key liaison between clients and the external sales team. This role is to ensure smooth communication between customers, production, logistics, and sales to meet busine...
21 days ago

TECHNICAL ADMINISTRATOR - Jet Park (Boksburg)
Location: Johannesburg
Salary: R20 000 - R25 000 depending on experience
The Technical Administrator will report into the Branch Manager and provide structure, oversight and operational leadership to a small tech of technicians responsible for delivering equipment installations and repairs to customers.
2 days ago

PAM 17740 - Operations Coordinator (Pumps) – Johannesburg
Location: Johannesburg
Salary: R20K – R40K CTC
Operations Coordinator (Pumps) – Johannesburg
2 days ago

Technical Writer
Location: Boksburg
Salary:
7 days ago

Fitter Technician
Location: Johannesburg
Salary: 250 000
When the road stops them, you get them moving again.
8 days ago

Motor Mechanic Technician (petrol/diesel)
Location: Pretoria
Salary: Negotiable
An accredited motor mechanic (Technician), for high performance vehicles. Responsible for providing high-level diagnostics, maintenance, and repairs on vehicles to ensure optimal performance, safety, and customer satisfaction.
3 days ago

Sales Engineer [Electrical, mechanical & instrumentation equipment to mines, municipalities, construction companies]
Location: Midrand
Salary: 15000
We are looking for a Sales Engineer to expand the company’s mechanical, electrical and Instrumentation reach in South Africa, Tanzania, and Zambia - Midrand
1 day ago

Junior Sales Engineer [technical/industrial/engineering]
Location: Midrand
Salary:
We are looking for a Junior Sales Engineer in the Independent Power Producing sector, Midrand
1 day ago