SUMMARY:
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POSITION INFO:
Brief Role Description
To develop and implement an integrated People Management Strategy for the Company Brands’ Network (Importers & Dealers) aligned to Group and retail automotive standards. Additionally, through business acumen, manage Company training facilities & assets which service the Brands’ Network in Africa, with a strong focus on technology/digital integration
Possible Tasks within this Role
- Company Network training is an outsourced business service for all Brands, evaluated every three years.
- Develop the Company Brands’ Network People & Talent Strategy for retail automotive, aligned to Group standards.
- Assist in the management of the services supplier through approved governance models & delivery according to contractual Service Level Agreements including annually defined Key Performance Indicators.
- Oversee the delivery of targeted training solutions primarily related to new model introductions and/or technology updates, defined learning paths for key roles in Network (Group Certification), Brand special projects, Group Compliance and Group/Brand ad hoc training and talent management requests.
- Design and communicate the approved catalogue of services, per Brand, and annually publish the service delivery prospectus, training schedules, pricing and standards.
- Oversee the facilities, its assets viz fleet, special tools and equipment ensuring these remain in good condition and managed per Group standards and in compliance with OSHEE.
- Oversee the budgets for both OPEX and CAPEX in line with Group Purchasing Guidelines & monthly financial reporting.
- Maintain service delivery relevance with regular benchmarking in people and talent management, together with trends analysis in Brands’ Network to promote products & services in support of Brands’ strategic objectives through people.
- Drive strong consultation and communication engagements with Brands, set annual Training Needs Analysis Plans and evaluate deliverables monthly, with a minimum of quarterly formal reporting.
- Actively manage interfaces with Company departments viz Purchasing, Finance, Learning Academies, IS & Legal departments.
- Supervise the procurement process for additional service delivery requirements with adherence to Purchasing Guidelines in compilation of specifications and managing all requests for quotations.
- Supervise the support services to all facilities including but not limited to Security, Cleaning, Gardening, Catering, Printing third party providers as per defined Agreements post procurement process.
- Ensure retention all relevant legislative accreditation criteria from various respective legal entities to deliver its services within the South African legal framework. (MerSeta, QCTO, Tuev, HPCSA)
- Oversee adherence to sound practices in support of data management and data integrity
Qualification requirements
- Bachelor’s degree or equivalent (ideally Business Management or Human Resources Management).
- Experience needed
- A minimum of 5 years automotive industry experience, particularly in training and development.
- Minimum of 5 years’ experience at Supervisory level.
Essentials
- Understanding of retail environments and Importer / Dealer structures
- Sound business / financial acumen.
- Entrepreneurial thinking drive business & customer value-creation.
- Good project management, handling volume and complexity
- Cultural awareness and sensitivity
- Leading teams who are specialists
Added Advantage
- Technical qualification – either technician, or engineering
- Affinity for technology uses and application
- Analytical and conceptual ability.
- Excellent Communication & Presentation Skills
- Understanding data, data management, data analytics
- Experience with Purchasing Guidelines, procurement processes and third-party management
- Understanding of managing outsourced businesses
