Deputy General Manager

Recruiter:

Phoenix Recruitment

Job Ref:

JHB001271/DB

Date posted:

Tuesday, April 7, 2026

Location:

Sea Point , South Africa

Salary:

Monthly

SUMMARY:
Luxury Serviced Apartment Building based in Sea Point, offering thoughtfully designed, serviced apartments for discerning clients is looking for a Deputy General Manager.

As the Deputy General Manager, you will be a senior executive responsible for supporting the General Manager in overseeing operations, strategies, and decision-making processes.

You will act as the second-in-command, sharing the workload and responsibilities of the GM and ensuring leadership continuity in their absence.

POSITION INFO:
Duties:

Managing daily business operations and ensuring all departments function smoothly.
Formulating long-term business strategies, identifying growth opportunities, and preparing operating budgets.
Leading, motivating, and developing subordinates to enhance efficiency and capabilities.
Ensuring organizational compliance with statutory laws, regulations, and Workplace Safety and Health (WSH) standards.
Building and maintaining relationships with key internal and external stakeholders.
Directing the preparation of capital expenditure proposals and investments in infrastructure or technology.
Monitoring and analysing key performance indicators (KPIs) to assess company performance.
Resolving operational issues and implementing process improvements.
Conducting market research and analysis to identify new business opportunities.

Requirements:

Grade 12
A Degree or Diploma in Hospitality management
At least 3+ years of experience in a similar role
Strong abilities to motivate teams and drive business growth.
Ability to analyse data, prepare reports, and make informed decisions.
Effective interpersonal skills for interacting with clients, staff, and boards.
Familiarity with PMS, POS, and revenue management systems
Valid driver’s license and ability to work flexible hours, including weekends
Strategic thinking with hands-on operational ability
Strong financial literacy and commercial acumen
Guest-centric mindset with luxury service orientation
Calm and solution-driven under pressure
Excellent verbal and written communication
High emotional intelligence and stakeholder engagement capability

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