Deskside Support Engineer - Cape Town

Recruiter:

Gijima Holdings

Job Ref:

JHB000772/KP

Date posted:

Wednesday, May 27, 2026

Location:

Cape Town, South Africa

SUMMARY:
Gijima Staffing Solutions is currently recruiting on behalf of a client for two Deskside Support Engineer positions on a contract basis based in Cape Town.
The roles are required to start immediately and will be full-time, on-site in Bellville. The contract end date is 28 February 2027.

POSITION INFO:
Minimum requirements

IT qualification/background (A+, N+)
2 - 4 years’ experience in an IT user support role within a professional services environment
Must have working knowledge of Desktop/laptop hardware, multifunction printers, networking
Must be able to work afterhours when required
Knowledge of and experience in supporting Information sources and trading systems highly advantageous.
A comprehensive knowledge of IT infrastructure technology including LAN, WAN, hardware, networks (data & voice), operating systems, remote connectivity, platforms and configurations.
Experience of device support (including mobile devices).
Experience working as a technical team member within a busy and complex IT organisation
Knowledge of and experience in supporting information sources and trading systems highly advantageous

Duties:

Provide end-user technical desk-side support (installation, configuration, problem identification and resolution) for Microsoft products and a range of business applications.
To diagnose and resolve hardware related issues on Desktops and Laptops.
Manage and update assigned service calls via a Service Desk Software solution.
Assist with audio-visual and technical requirements for meetings and presentations
Assist with Change and Release management activities (application testing, software delivery)
Maintain a shared knowledge base and engage in formal and informal knowledge transfer
Assist with the investigation of new technology, hardware and software.
Adhere to company processes and procedures including relevant documentation
Diagnose and resolve hardware related issues on Desktops and Laptops

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