Desktop Support

 

Recruiter:

Asource Recruitment

Job Ref:

Bobby

Date posted:

Monday, September 26, 2022

Location:

CapeTown, South Africa

Salary:

204 000


JOB SUMMARY:
Desktop Support - Cape town

JOB DESCRIPTION:

Key Performance Areas Perform basic network support, installation, maintenance, and troubleshooting. Communicate with external EasyPay Clients/Customers as required via telephone, email, and remote diagnostics to identify and resolve reported issues. Ability to deliver work within agreed Service Level Agreement commitments, particularly desktop troubleshooting resolution standards, and adherence to call logging, ticketing, and billing processes Assist with Change Request logging from peers as required Active Directory user maintenance and password resets Administration and support of EasyPay Business In-house Applications where necessary Provide support per request from various constituencies. Investigate and troubleshoot issues. Oversee and update assigned support work requests. Repair and recover from desktop hardware or software failures. Coordinate and communicate with impacted staff. Maintain technical documentation and audits of all PC hardware and software Carry out swop out activities for disabled or faulty PC & laptops and or/peripherals, ensuring minimum downtime of the user. Upgrade and configure system software that supports EasyPay applications or per project/operational needs. Maintain operational, configuration, or other procedures. Responsible for Technical Input in Ordering Process and liaising with Business Procurement – quotations, invoices, and feedback. Reference Number : EP77/2022 Division : Easypay – Operations Job Title : Desktop Support Engineer Closing Date : 22 nd August 2022 Apply to : Disclaimer Net1 Applied Technologies complies with POPI regulations and processes all information and/or personal data in accordance with the said regulation and only for the purpose of recruitment. It is confirmed that by submitting information to us, irrespective as to how such information is submitted, you consent to the collection, collation, processing, and storing of such information and the use and disclosure of such information in accordance with this policy. It is specifically agreed that Net1 Applied Technologies will use its best endeavours and take all reasonable precautions to ensure that any information provided, is only used for the purposes it has been provided. Net1 Applied Technologies (Pty) Ltd. Perform ongoing PC maintenance, upgrades and patching as necessary. Assist with Maintaining data center environmental and monitoring equipment. Assist second line Engineers as required. Qualifications Matric Any additional IT qualification highly advantageous A+ cert N+ cert Experience and Specialist Skills required 1-2 years technical IT support experience Microsoft Windows 10 management and maintenance Microsoft Teams management Microsoft 365 services such as Exchange Online, SharePoint Online and OneDrive for Business Microsoft Defender for Endpoint management Microsoft Intune management The successful applicant must Able to work under extreme pressure Able to multi-task and prioritize as necessary Have good verbal and written communication skills Security Conscious Be self-driven and have high energy levels Be self-organised and assertive Be a logical thinker Be able to work independently, under pressure and with a high level of responsibility Valid driver’s license and own transport Neat, organized, well-spoken and well presented Great problem-solving skills

 

NB! This job is now closed. You can apply for other jobs by uploading your CV.



 

 

 

Similar jobs you might be interested in:

Desktop Support Technician
Location: Stellenbosch
Salary: 15000 Monthly
Our client is urgently looking to employ a desktop support Technician at their organization
4 days ago


Desktop Support Engineer (Level 2)
Location: Cape Town
Salary:
The role is responsible for providing a managing service to clients to ensure that their IT infrastructure and systems remain operational through proactively monitoring, identifying, investigating and resolving technical incidents and problems and to restore service to clients by managing incidents to resolution.Their primary objective is to proactively review client requests or tickets and apply ...
12 days ago


Junior QA Automation Tester
Location: Cape Town
Salary: 250 000 Annually
Are you eager to advance your career and explore new opportunities within your field? Then you have come to the right place. As a premier IT recruitment consultancy, we take great pride in working with some of the most recognizable and coveted names in the industry. My network is always on the lookout for talented and tenacious Automation Testers.
1 day ago


Senior Fronted Developer
Location: Cape Town
Salary: 1 080 000 Annually
I specialize in placing professionals in the I.T niche and my clients are consistently looking for accomplished C#/.Net Developers with strong leadership skills, hands on approach, strong academic achievements, and a stable work track record. I can assist you in exploring exciting opportunities to grow your career within the large corporates and top employees of Western Cape where your abilities c...
1 day ago


PHP Developer
Location: Cape Town
Salary: 250 000 Annually
Are you eager to advance your career and explore new opportunities within your field? Then you have come to the right place. As a premier IT recruitment consultancy, we take great pride in working with some of the most recognizable and coveted names in the industry. My network is always on the lookout for talented and tenacious PHP Developers.
2 days ago


JavaScript Developer
Location: Cape Town
Salary: 240 000 Annually
Our client a Web Development Agency based in Sandown is looking for a JavaScript Ninja to join their growing team.
2 days ago


Head of Implementation & Support
Location: Cape Town
Salary: 960 000 Annually
Our client looking for an experienced leader who has the varied technical skills, personal maturity and leadership competencies required to run a department, focusing on Profitability and growth, Quality and consistency of the services they provide, Staff success and happiness and Customer passion.
2 days ago


Tech Support / IT Technician (Stellenbosch, Western Cape)
Location: Stellenbosch, Western Cape
Salary: Market Related
Tech support / IT Technician (Stellenbosch, Western Cape)
2 days ago


IT Support / Service Delivery Manager (CH858)
Location: Cape Town
Salary:
2 days ago


IT Technician
Location: Cape Town
Salary: 14000 Monthly
IT Technician
3 days ago


Create a free job alert for Desktop Support in CapeTown

Enter your email address below and we will email you similar jobs when they become available:

You can cancel at any time. We will not spam you.
By giving us your email address your agree to our Terms and Conditions