Desktop Support Technician (JB1393)

Desktop Support Technician (JB1393)

Century City, Cape Town

Market Related

Educational requirements:

Relevant education A+ and N+

2-3 years relevant distributed computing experience or extensive experience as a power user

Aptitude for support and willingness to lean

To support users and distributed computing environment.

Duties and Responsibilities:

Supporting users with workstation hardware and software

Troubleshooting problems and affecting remedies concerning desktops, laptops, printers and scanners, telephones

Installations, re-installations of workstations

Moves and changes relating to workstations or distributed computing equipment

Network and telephony cabling troubleshooting, repairs, or new installations

Users to be supported physically at their desk or telephonically and using remote support tools

User workstation software, hardware, telephone, and related support

Distributed computing support – MFU printers, printers, barcode scanners etc.

IMACD – installations, moves, additions, changes, deletions

Basic user training and education