Developer - Technical Support (CH1118)

Recruiter:

CapitalH

Job Ref:

3119204184

Date posted:

Thursday, March 27, 2025

Location:

Stellenbosch, South Africa

SUMMARY:
-

POSITION INFO:

Our client, a leading innovator in financial wellness and inclusion, has developed a platform that enables employees to access their already earned wages early (EWA). They are now looking for a Developer – Technical Support to join their team.

Requirements:

Computer Science Qualification or similar
C# & SQL (anything over that in our stack is a bonus)

About the Role

Provide Level 2 - Level 3 technical support
- Raised via customer/client support
- Raised via DataDog and Alerts
Incident and problem co-ordination with Core Development Team
Analyse and write SQL stored procedures in resolving issues
Develop SQL scripts and modification of existing ones
Resolve escalated issues and report software defects via Jira Service Management
Support planning and implementation of changes/upgrades
Adhere to internal SLA
Log and report production issues (incident report)
Assist core development with Database maintenance
Improve and enhance PMN’s internal Admin platform
- analyse user requirements
- develop according to specifications, user requirements, and best practices.
- write efficient, scalable, and maintainable code
- conduct unit testing & debugging
- version control & documentation
- troubleshooting & support
- recommend and execute improvements
Monitor system performance and conduct regular system maintenance tasks
Documenting system configurations, procedures and troubleshooting steps for knowledge sharing and future reference

Other:

After hours standby and on weekend and holidays on a rotational basis
Must live near Stellenbosch or Northern Suburbs area to be able to work onsite.
Own reliable transport (advantageous)

General:

Only shortlisted candidates will be contacted. Should you not hear from us after 30 days you may consider your application unsuccessful
In keeping with our client’s employment equity requirements, only South African citizens will be considered.

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