SUMMARY:
Our Client in Durban North is looking for a Dial in Support Specialist
Salary Neg
POSITION INFO:
Minimum requirements: Own reliable transport Willing to work overtime from time to time Update the relevant policies and procedures Troubleshooting, Good Fault finding and problem-solving skills External customers Software Installation and Upgrades Drafting Quotation Offer first call resolution to client Remote Diagnostic, Remote User Mobile Support Meeting service targets and ability to work under pressure Device management, good organizational skill - Must be able to plan and prioritize to ensure the most critical problems are attended to first Familiar with remote applications such as ( TeamViewer, AnyDesk, MSP link, VNC) would be advantageous Consultant: Caitlin Kotze - Dante Personnel East Rand Apply via our website If you do not hear from us within 5 days, please accept that your application was unsuccessful