Digital Account Manager

SUMMARY:
Our client is an established South African AdTech business specialising in digital advertising technology, programmatic media and data-driven marketing solutions.
 
With a growing portfolio of clients and continued expansion, they are looking for an experienced Digital Account Manager to join their Johannesburg team.
 
This is a client-facing account management position focused on building strong client relationships, managing digital advertising campaigns and ensuring exceptional service delivery.
 
This is not a new business sales role. The focus is on managing and developing existing client relationships, understanding their marketing objectives and working closely with internal teams to deliver successful digital media campaigns.

The position offers a hybrid working arrangement, combining office-based collaboration in Johannesburg with the flexibility to work remotely.

POSITION INFO:
Key Responsibilities Manage and develop strong, long-term relationships with an established portfolio of clients. Act as the primary point of contact, understanding client objectives, marketing strategies and business priorities. Oversee the planning, execution, optimisation and reporting of digital media and programmatic advertising campaigns. Coordinate with internal campaign management, AdOps and technical teams to ensure successful delivery. Manage client briefs, campaign budgets, timelines, expectations and deliverables. Lead client meetings, present campaign performance reports and provide strategic recommendations. Provide guidance on digital media strategy, audience targeting, campaign optimisation and performance. Identify opportunities to strengthen existing client partnerships and improve campaign outcomes. Stay informed about developments across digital advertising, programmatic media and social platforms. Experience & Requirements 4-6+ years' experience in digital media, advertising or account management. Proven experience managing client relationships within a digital media agency, AdTech company, media owner or similar environment. Strong understanding of programmatic advertising, digital media buying and campaign management. Good knowledge of digital marketing strategy, audience targeting, campaign performance and reporting. Familiarity with digital platforms including Google, Meta, TikTok, LinkedIn and YouTube. Experience managing multiple client accounts, campaigns and competing deadlines. Strong presentation, communication and stakeholder management skills. Commercial awareness and the ability to understand clients' marketing and business objectives. Highly organised, proactive and comfortable working across multiple internal teams. The Ideal Candidate We are particularly interested in candidates who have worked in digital media account management, client services or programmatic advertising, and who enjoy building relationships, solving client challenges and delivering successful campaigns. You should be comfortable engaging with clients at different levels, translating marketing objectives into effective digital media solutions and ensuring campaigns are delivered to a high standard. This opportunity would suit an experienced Digital Account Executive looking to progress into account management, or an established Digital Account Manager seeking a new challenge within a growing AdTech business.