Digital Communications & Content Manager

An innovative and well-established software business has a vacancy for a Digital Communications and Content Manager.

In addition to your love for content and digital communications, you should also have an interest in technology or healthcare, but preferably both. 

QUALIFICATIONS, EXPERIENCE, & SKILLS:

• Bachelor’s Degree Communication/Marketing, Journalism, Public Relations or equivalent
• Working knowledge of digital marketing and communications

KEY RESPONSIBILITIES:

• Lead the development, management and layout design of communication, such as social media assets, presentations, newsletters, event support materials and brochures
• Plan, strategise, develop and execute digital campaigns, social Media marketing and mobile
• Optimisation, and all other digital deliverables
• Interface with Marketing and Communications functions
• Lead ongoing community management of Social Media platforms
• Manage digital agency relationships, day-to-day production, budgets and execution schedules.
• Own and maintain online analytics, SEO and Performance metrics
• Develop and coordinate innovative ideas on how to improve the companies digital presence
• Contribute to the development of an integrated communications strategy for the company
• Incorporate PR, Marketing and Online
• Implement the communications strategy and plans to increase brand awareness and recognition for the organisation
• Develop relationships with key media to secure and grow media coverage both online and offline
• Support the writing of press releases for media
• Monitor press stories relating to the company and its brand and maximise opportunities 
• Collate and analyse current communications and messages and ensure consistency
• Prepare and distribute internal communication, including Weekly newsletter, news alerts, etc.
• Provide communication support for internal projects
• Work with agencies to design communication campaigns
• Ensure open communication channels with employees and implement change management interventions where necessary
• Disseminate all company information using all available and relevant Media

Other requirements

• Ability to manage and influence multiple and complex stakeholders
• Ability to work in a fast paced, collaborative and changing environment
• Understanding of what it means to work in an organisation with a strong focus on customer centricity
• Learning agility, high energy level and a strong work ethic
• Experience in supporting communication efforts across a multi-Business unit organisation
• Demonstrated poise and confidence in working with all levels in the company, including senior executives
• Ability to inspire confidence and establish oneself as the communications specialist on various teams
• Strong research, writing, editing and proofreading skills
• Ability to work collaboratively across functions; interpersonal and customer service skills; ability to work in a positive manner with individuals inside and outside of the company.
• Ability to establish and meet deadlines on time and on budget, work under pressure and handle multiple priorities
• Strong project management skills
• A good knowledge of communication process.
• Excellent organisational and prioritisation skills.
• Proficient in Microsoft Office Suite (Outlook, Word, Excel and PowerPoint). ·
• Ability to champion and represent a new and exciting culture focused on ‘high ideals
• Ability to work in a fast paced, collaborative and changing environment ·
• Deep understanding of digital marketing and digital production
• Proven experience delivering effective and innovative digital campaigns
• Experience managing successful social media campaigns, and a solid understanding of social marketing
• Solid understanding of web metrics, digital analytics, with the ability to generate, analyze and interpret data
• Must be able to work under constant deadline pressure and manage multiple projects across multiple lines of business
• Strong management skills
• Excellent oral and written communication skills