Digital Key Account Manager

We are recruiting a  Mid to Snr Key Account Manager â?? Digital Sales for a permanent opportunity in Gauteng.

The successful incumbent will be responsible for proactive hunting of new business and growth in Accounts (New and Existing). Presenting and demonstrating the value of all digital products and services to prospective.

Qualification Rquired:

• Grade 12

Preferred Qualification:

• Relevant Degree/ Diploma will be an advantage
• Sales business acumen - The skills supporting successful selling through organizational and business outcome mindset.
• Sales client engagement and management: The skills used to effectively manage and analyze the client throughout the client lifecycle, with the goal of improving client relationships and driving sales growth.
• Success will require detailed understanding of client needs, effective sales planning, and building trust, all while managing to client expectations.
• Developing the skills required to know your client, building effective lasting relationships with them and to be seen as a trusted advisor.
• Sales solution skills - The knowledge of our offerings, client applications, use cases and market trends and the skill to apply them to individual client and prospect situations that positions the sales team member as an expert client advisor.
• Success will require the ability to link our offerings, including high-value services to specific client and prospect needs and outcomes.
• Sales pursuit - The skills and knowledge that enable a sales team member to create success by identifying and advancing opportunities at assigned prospects and clients.
• Success will require both individual ownership as well as accountability for coordinating internal and external resources in order to close sales opportunities.
• Understanding of general sales processes and planning for success

Experience Required:

• 10 - 12 yearsâ?? experience, of which at least 5 years must be at an Executive level.
• The experience must include relevant exposure to ICT and/or Sales Account Management and Key Account Management of a range of solutions
• Experience in selling Cloud, Business process automation, Development, Quality Assurance, Advisory, User Experience and/or Data would be an advantage.
• Incumbent must have proven business acumen with experience in C-suite stakeholder engagement.

Duties/Responsibilities:

• Take ownership of a range of larger and more strategic clients by passionately advocating the client requirement, whilst keeping sight of the need to increase revenue and improve margins
• Realise revenue and margin targets and maximise sales opportunities through connecting client needs with our offerings and solutions
• Minimise churn and maximise retention as well as uncover sales opportunities in assigned accounts.
• Re-evaluate progress against revenue/profit goals monthly and develop best/worst case scenarios for input into a monthly financial plan.
• Responsible for driving client satisfaction throughout the entire lifecycle of the clients buying process, by taking ownership for the commercial agreements for each client.
• Approaches the management, decision makers, influencers of his/her account in a systematic way by identifying the strategy they will use to develop and grow the account profitably while creating maximum value for the clients
• Generate demand by assisting clients to identify current needs and articulating how we can add value through its services and solutions.
• Build solid relationships and display an understanding of the client industry, business environment and strategy to identify current and future opportunities through key account plans
• Effectively articulate how we can add value through our services and solutions
• Influence and work closely with selected vendors to achieve required results.
• Use our sales tools and methodology to effectively manage territory, accounts, opportunities, pipelines and forecast.
• Develop open and effective channels of communication in with each client within the assigned account.
• Encourage revenue growth by inspiring clients to additional services.
• Become the reliable point, trusted advisor for clients that is required to establish a strong business relationship.
• Drive to achieve revenue and margin targets and exploit opportunities, whilst displaying notable client service orientation.
• Implement and/or align governance and compliance policies in own practice area to identify and manage risk exposure liability.
• Monitor and control financial governance and compliance to ensure the effective management of financial cost.
• Take full ownership of key clients within the assigned segment.
• Sales Reporting required via the use of CRM

• Success will require focusing on planning, leveraging tools and data, and concentrating on business requirements.
• Developing the skills to understand your clientâ??s business (including commercial and financial aspects) in order to bring value to them from our portfolio of services.
• Time management
• Team player