Digital Product Owner

Recruiter:

Rain

Job Ref:

CPT000033/NM

Date posted:

Tuesday, June 21, 2022

Location:

Capetown, South Africa

JOB SUMMARY:
The Digital Product Owner is responsible for maximizing the value of the product and the work of the product and development team with a technical, business and design focus. The Digital Product Owner does not just administer the backlog but is responsible for tackling and solving difficult problems for customers and the business.

The Digital Product Owner is responsible for working with key stakeholders to develop the products and services roadmap and impact on digital channels.

JOB DESCRIPTION:

Key responsibilities

Define the product vision and measure customer value
Planning (includes product roadmap), and impact mapping
Translate product roadmap into backlog with prioritized feature/initiative list
Manage streams of requests from multiple stakeholders into the product backlog
Prioritise needs (across scope, budget and time)
Oversee development stages (engaging in all ceremonies)
Act as primary liaison (i.e., primary communicator and link between stakeholders)
Evaluate product progress at each iteration.
Responsible for roadmap goals being achieved and deciding if goals are successful or not.
Ultimately responsible for product delivery
Maintain up-to-date documentation on product features/changes and effective training material on product(s) for internal teams and/or 3rd parties
Manage UAT and prioritization of feedback to all stakeholders involved
Use analytics (i.e., data, product, customer feedback) to generate actionable insights and understand how customers use our products to drive meaningful business outcomes

Skills

Technical Skills

Business Writing Skills
Presentation and Facilitation Skills
Solution Architecture
Process Mapping
Usability design
Software architecture
Data modelling techniques

Behavioural Skills

Conceptual thinking
First principal design thinking
Customer Service Orientation
Conflict Resolution
Negotiation skills
Time Management
Creative
Tenacity
Multitasking skills
Attention to detail
Passion for learning

Education & Experience

Bachelor’s degree in a relevant field or equivalent
Diploma in Business Analysis (Advantageous)
A relevant track record working in a digital environment
Business experience & product knowledge (Advantageous)
Experience working with a consumer-facing digital technologies, such as websites and/or mobile apps. (Advantageous)

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Digital Product Owner

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