We are seeking a person who can partner with all the role-players in this space to consistently deliver hospitality experiences that are put together with care, delivered with joy, and leave our customers with memories of a certain brand of magic that they cannot compare to anywhere else.
We are looking to bring into the team someone who truly understands a complex 5-star hotel and resort environment; who is capable of effectively building leadership, knowledge and craftsmanship in the food and beverage industry. The ideal candidate will have a track record of success in these areas and is on a personal level creative, passionate about the industry and particularly skilled to deliver luxury and quality in the most delicious way possible, across a number of outlets.
KEY RESPONSIBILITIES: You will be responsible for the overall menu design and culinary experiences in all the outlets and the conferencing centre on the property, plus the offerings from our Pastry team and in-house Butcher. You will be responsible for the following key deliverables (please note that these are key areas and therefore not an exhaustive list of duties):
- Ensure the food and beverage offering is of world-class standards;
- Ensure the menu design is continuously refreshed, cohesive and aligned to the culinary vision;
- Ensure Member and Guest relationships are built and supported effectively, professionally, warm and sincere; ensure feedback is attended to promptly and with empathy;
- Ensure the development of talent is prioritised, successful and aligned to the required key competencies per area of our hospitality offering;
- Ensure sound financial, operational and people management practices are implemented and adhered to;
- Ensure financial management practices, as well as budgeting and controls are understood and that it is meeting targets (stock and OE controls are in place and adhered to, budgets, CAPEX projects, forecasting, audits, etc.);
- Ensure health and safety requirements and hygiene standards are understood and complied with.
In short – build a team and a food & beverage brand that is truly exceptional. KEY COMPETENCIES AND BEHAVIOURS:The role requires someone who is competent in communicating with internal and external stakeholders at all organisational levels (in writing or verbally), establishing and maintaining constructive and cooperative working relationships with others, making decisions and solving problems, and organising, planning, and prioritising work. The ideal candidate will also be diligent, act with integrity, can practice self-control and has a high stress tolerance, is a team player, can be appropriately assertive.
We are looking for someone who can demonstrate competence and positive energy in terms of the following key work activities:
- Coaching and Developing Others / Training and Teaching Others
- Developing and Building Teams
- Organising, Planning, and Prioritising Work
- Making Decisions and Solving Problems
- Thinking Creatively
- Generally – all intent, energy and will is channelled to deliver a consistently extraordinary hospitality experience.
KEY QUALIFICATIONS AND SKILLS: This position requires:
- A minimum of 6 years’ hospitality success, with at least 3 years’ experience in a similar / comparable senior role;
- Verifiable success as a Food & Beverage leader across all areas of culinary service, including banqueting experience;
- Working knowledge of the following key managerial operational matters: wine list compilation and management, financial management and reporting, stock and OE controls and management, OHSAct;
- Knowledge of technology (software and hardware) relevant to kitchen management, accounting and point of sale systems and advanced competency in MS Office are essential. Knowledge of Cimso/Opera/SAP/Blazon/Micros will be beneficial.
- Areas of experience and skill that is advantageous:
- Relevant international experience,
- A 3-year Chef’s Diploma, obtained through an internationally recognised institution; preference will be given to candidates that are classically trained or have Michelin background.
If you believe you have suitable experience and qualifications, please apply online.
